Community Programs Officer

**Position Description -**
**Community Centres Community Programs Officer**
June 2025**

**Position title**Community Centres Community Programs Officer

**Position number**1112

**Classification (Level)**Level 3

**Department**City Services

**Division**Community Connections

**Business unit**Community Centres

**People Leader**Community Centres Coordinator Programs

**Community Vision: A liveable, sustainable community.**
The strategic directions of Liveable, Sustainable, and Community reflect the aspirations of
the community for the City of Marion’s future.
A fourth strategic direction, Our Organisation, sets the focus for Council and its staff toward
fulfilling the 2024-2034 Community Vision and Strategic Directions. These interconnected
directions emphasise a commitment to achieving holistic outcomes for the council area

**City of Marion Values**
Our Values inform what is important in how we deliver for our community.
They aspire towards a consistent standard that can be expected from all who engage with
the City of Marion.

**Together we**
**Focus on the customer |** We are:

- Engaged with our diverse community
- Responsive and proactive
- Dedicated to delivering great customer **Our Community Vision**

experiences
**Engage with respect |** We are:

- Committed to a safe and inclusive workplace
- Connected, caring and professional
- Honest, transparent and act with integrity
- **Embrace excellence |**We are**:

- Adaptable, driven and continuously improve- Accountable for our decisions and actions
- Proactive in sustainability and support theenvironment

A great place to _work_

**Position Description -**
**Community Centres Community Programs Officer**
June 2025**

**Purpose**

The primary emphasis of this role centres around contributing to the achievement of City
Services, Community Connections, and the Community Centres objectives, aiming to
enhance their strategy and goals, and effectively execute the Community Centres
Community Program Officer role. Collaborating within the Community Centres team, this
position offers a platform for positive engagement and joint efforts.

In line with our unwavering commitment to the City of Marion, you will play a pivotal role in
delivering exceptional services and programs to our community, working diligently to
enhance residents' overall quality of life. Your role will involve a continuous, intelligent, and
efficient approach to your daily responsibilities, upholding the organisation's values and
purpose.

By assuming this role, you will play a significant part in the City of Marion’s efforts to drive
excellence in developing and supporting vibrant and thriving communities. Thereby
furthering council’s commitment to improving the quality of life for all residents.

**Key Deliverables**
- Plan and deliver community programs, projects and activities in the Community
Centres based on current and emerging community needs, and in accordance with
Council’s community vision and funding obligations.
- Plan and deliver Community Forums and community steering group meetings
representing the City of Marion and encouraging participation from a range of
community service providers.
- Provide support to the Customer Experience team including customer service duties
ranging from but not limited to, telephone enquiries, venue hire tours, café sales, and
program booking administration as required.
- Collect and record the required data to ensure that funding requirements are being
met.
- Collate data and complete reporting when required.
- Encourage and support other agencies and organisations to provide programs and
services to the City of Marion’s Community Centres to meet community needs. This
includes maximising the use of the Community Centers and their resources.
- Support casual program staff and volunteers in accordance with Council policies and
procedures and assist with the day to day running of the Community Centres where
necessary.
- Monitor and report on program expenditure and variances as required.
- Gather and analyse customer feedback to establish the value, satisfaction and
expectations for each service provided within your responsibility.

A great place to _work_

**Position Description -**
**Community Centres Community Programs Officer**
June 2025**

**Person Specification**

Essential criteria
- Advanced communication skills both written and verbal.
- At least five years’ experience working within a human services / community
development / community services or related field.
- Experience working in grant funded programs, including meeting grant guideline
requirements and reporting requirements.
- Qualifications in Community Services or Community Development

Desirable criteria
- Skills in project management, community development, program evaluation, and
supervising volunteers.
- Effective communication including facilitation, community consultation, networking,
marketing, negotiation, and written skills.
- Knowledge of Community Development principles,