Community Programs

Position Description – Community Programs and Events Officer -

Libraries

October 2025

Position title Community Programs and Events Officer – Libraries

Position number 1507

Classification (Level) 3

Department City Services

Division Community Connections

Business unit Library Services

People Leader Library Lifelong Learning Coordinator

Local Community, Local Government Councils, Public Library

Key stakeholders Services, Public Library Network (SAPLN), Authors and Publishers, Australian Library and Information Association and

Training Providers.

Community Vision: A liveable, sustainable community.

The strategic directions of Liveable, Sustainable, and Community reflect the aspirations of

the community for the City of Marion's future.

A fourth strategic direction, Our Organisation, sets the focus for Council and its staff toward

fulfilling the Community Vision and Strategic Directions. These interconnected

directions emphasise a commitment to achieving holistic outcomes for the council area

City of Marion Values

Our Values inform what is important in how we deliver for our community.

They aspire towards a consistent standard that can be expected from all who engage with

the City of Marion.

Together we…

Focus on the customer | We are: Our Community Vision

• Engaged with our diverse community
• Responsive and proactive
• Dedicated to delivering great customer

experiences

Engage with respect | We are:

• Committed to a safe and inclusive workplace
• Connected, caring and professional
• Honest, transparent and act with integrity

Embrace excellence | We are:

• Adaptable, driven and continuously improve

• Accountable for our decisions and actions
• Proactive in sustainability and support the

environment

A great place to work

Position Description – Community Programs and Events Officer -

Libraries

October 2025

Purpose

This position exists to provide support to the Lifelong Learning Coordinator and work in

collaboration with the Programs Team in the planning and delivery of programs and services

across the City of Marion. The Community Programs Officer will be responsible for planning

and delivering programs and events in one of the specialised areas of children's literacy,

digital literacy or adult learning but will have a requirement to work across program areas

from time to time. Assistance with provision of customer service duties and other library

duties as required.

Key Deliverables

Assist the Lifelong Learning Coordinator in the provision of library services to community

members. This may include:

• Assisting in the coordination and delivery of programs and events

• Developing and delivering a range of services and activities targeted at lifelong

learning

• Embedding digital literacies in programs and program delivery

• Maintaining statistical reports of all programs and service activities

• Reviewing, selecting, ordering and acquiring a range of library materials suited to

programs and services

• Liaising with organisations or individuals involved with delivering suitable and

appropriate programs

• Attending network meetings as required and participating in network initiatives that

promote lifelong learning

• Using the Regional Public Health Plan, City of Marion's 10 Year Plan, Marion Libraries

3 Year Plan, and the RAP and DAIP to plan and deliver programs

• Creating running sheets to ensure structured, intentional delivery of programs and

events

• Contribute to a team culture with a high-level customer experience focus, which

recognises that the provision of excellent customer service is the primary role for all

team members

• Undertake customer service duties and other library duties as required including:

o Assisting customers in the use of library services and facilities

o Maintain quality lending services including issuing and returning of loans,

shelving and tidying of material, holds system, customer queries and

membership

A great place to work

Position Description – Community Programs and Events Officer -

Libraries

October 2025

Person Specification

Essential criteria

• Experience in working in a customer experience environment and knowledge of

quality customer service principles

• Passionate and enthusiastic about working with people in relation to lifelong learning

• Experience in developing and delivering programs to adults and children

• Ability to effectively share information and encourage others to learn

• Excellent program delivery skills

• Versatility and flexibility to manage time and plan work according to demand within a

team environment and in the context of a rostered timetable

• Strong verbal and written communication skills

• Sound ICT skills

• Ability to work effectively and efficiently without direct supervision

• Experience in using technology to deliver a library service

• Resilience and the ability to remain calm and in control whilst under pressure

• Community minded and engaging

• Strong attention to detail and accuracy

Desirable criteria

• Knowledge of current literature, resources, and materials

• Knowledge and understanding of local government

• Experience in working in a public library

• Display and presentation skills

• Attention to detail

• Hold a current driver's license and have access to a vehicle as program delivery

occurs across the City of Marion

A great place to work

Position Description – Community Programs and Events Officer -

Libraries

October 2025

Standard conditions

• Satisfactory completion of a National Police Clearance (will be arranged by the City of

Marion)

• Satisfactory completion of applicable Medical Assessment (will be arranged by the

City of Marion)

• Must be either an Australian resident or possess the legal right to work in Australia,

with the ability to provide documentation of a valid work visa

• Comply with existing Work, Health and Safety legislation and regulation obligations and

apply "Think Safe Live Well" philosophy

• Embrace ethical and moral behaviour and report any suspected instances of fraud

and/or corruption in accordance with Fraud and Corruption Management and the

Code of Conduct

• Adhere to the City of Marion Values

• The incumbent will perform other duties as required

Other conditions specific to the role

• The position will be required to work within a library roster, including evenings and

weekends, and may require the incumbent to work outside of normal working hours,

as required

• The position will be required to work across all library branches and external council

areas to provide literacy, digital literacy and learning programs to community

members and to facilitate outreach.

• This position may be required to work across any Council location and include work

within the scope of level 3 classification

• This is a prescribed position as defined by the City of Marion Safe Environments for

Children and Vulnerable Persons Policy. Therefore, incumbent must:

o Promote and maintain a child safe environment and take relevant actions in

accordance with council's Safe Environments for Children and Vulnerable

Persons Policy and with legislative requirements under the Children and Young

People (Safety) Act 2017 and the Child Safety (Prohibited Persons) Act 2016

o Satisfactorily complete a DHS Working with Children Check (to be renewed

every five years) and be willing to undertake Child Safe Training.

A great place to work

Position Description – Community Programs and Events Officer -

Libraries

October 2025

Position description confirmation and acknowledgement

New employee acknowledgement

By signing the 'City of Marion Employment Acceptance Statement' in your Letter of Offer, you

are agreeing to the Position Description attached to your Offer.

Employee name: Signature: Date:

Leader name: Signature: Date:

HR name: Signature: Date:

A great place to work