ICT Support Officer
4 weeks ago
Apply now Job no: 496439
Work type: FT - White
Location: Sydney
Categories: Information Technology
Newington office
Full time Monday – Friday
Suit someone with a customer service flair and passion for IT
Overview
Working closely with our ICT Staff based in our Head Office in Perth, you will be responsible for all ICT support and helpdesk enquiries across the business.
Responsibilities
- Answer incoming support calls and provide resolution within SLA using our call logging system
- User administration, support and management of Active Directory, JD Edwards, MS Office 365, MS Exchange Online, MS Teams and other applications
- Desktop and Laptop SOE deployment, support, and repair
- Administration and support of various peripheral devices
- Handheld Device deployment and support (including smartphones and other iOS devices)
- Application installation, upgrades, configuration, and support
- Troubleshoot connectivity and network issues (Cellular, Satellite, WiFi, LAN, VPN, xDSL, Fibre, NBN)
- Organising warranty and repairs for faulty devices
- Purchasing, stock and asset management using our asset management system
Qualifications
ABOUT YOU
You can work autonomously, have excellent communication skills and naturally, have a customer service flair along with;
- 0-2 years experience
- Strong administration and troubleshooting skills across Windows 10/11
- Windows Server 2016-2025 and Microsoft Office 365 basic administration and support experience
- Record keeping and asset management experience
Benefits
- Ongoing rewards & recognition programs
- Access to everyday discounts from Australia’s leading retailers with Flare
- Paid parental leave
- Employee referral programs up to $2000
- Salary sacrifice options
- Employee Assistance Program
- Novated lease options
- First Aid and Mental First Aid Support Officers
Submit your resume today and start a conversation with one of our recruiters. This role is subject to a pre-employment medical and background checks.
About Us
The Duratec group of Companies is an ASX listed, solutions–driven business specialising in the protection, remediation, and enhancement of steel and concrete structures. We provide whole-of-life engineering, construction, and maintenance services with a Company focus on sustainably extending the life of the built environment. We’ve been around since 2010 giving us solid foundations and we’re currently on an exciting trajectory of growth.
Operating across Australia and Papua New Guinea, we work on projects in Defence, mining, energy, marine, infrastructure, and building and facades. Our reputation for collaboration and successful project delivery has resulted in Australia-wide expansion of the business and we’re dedicated to forming new branches across Australasia.
We have a workforce of approximately 1,300 people across 25 locations spanning every State and Territory in Australia. We have an exciting future ahead and it’s a great time to join the team
We are committed to building a workplace culture that values diversity and inclusion. We encourage the employment of people with disability, Aboriginal and Torres Strait Islanders, LGBTI and other diversity groups.
Advertised: 18 Aug 2025 AUS Eastern Standard Time
Applications close:
#J-18808-Ljbffr
-
Ict Logistics Support Officer Aec Baseline
2 days ago
Sydney, Australia Cleared ICT Full timeLocation: - Sydney - Sectors: - Cyber Security, Engineering, ICT - Employment type: - Contract - Salary: - AU$45 - AU$55 per hour - Contact name: - Daniel Crowe- Job reference: - BBBH1149_1677723602 - Published: - about 3 hours ago Cleared are currently supporting the AEC, who are looking for ICT Support Officer. The ICT Support Officer will work as...
-
Senior ICT Service Operations Officers
4 weeks ago
Council of the City of Ryde, Australia ClearCompany Full timeOur leading Federal Government client are hiring for three highly capable Senior ICT Service Operations Officers to join the organisation. This role is open to candidates based in either Sydney or Melbourne, with the expectation to work in office at least 3 days per week. This role is a 7 month contract, with an ideal start date of the 1st of December...
-
ICT Support Officer
4 weeks ago
Council of the City of Sydney, Australia Talent International Full timeOverview Only applicants with current Australian work rights will be considered. Visa sponsorship is not available for this position. The successful candidate will be living in supporting schools around the Clare Region/Northern Suburbs. What’s the Role? This role will be responsible for performing a range of ICT Support activities within an internal...
-
(3 Days Left) ICT Administration Officer
3 weeks ago
Council of the City of Sydney, Australia NSW Government Full timeJob Description - ICT Administration Officer (0000B2P5) ICT Administration Officer - 0000B2P5 Guiding the future of NSW education - Temporary, full-time role of up to 2 years with possibility of extension - Close to Wynyard station & hybrid work arrangements available About us At the NSW Education Standards Authority (NESA), we’re dedicated to...
-
Lead Senior Desktop Support Officer
3 weeks ago
Council of the City of Sydney, Australia IT Alliance Australia Full timeOverview One of our Federal Government clients is looking for Lead Senior Desktop Support Officer in Sydney. We are looking for the following Skills/Experience: - Provide Level 2 ICT support to department staff for desktop hardware, software, video-conferencing systems, peripheral devices across multiple NMI sites, and face to face onsite support. -...
-
Sydney, New South Wales, Australia People Connect ICT Solutions Full time $90,000 - $120,000 per yearGreeting from People Connect.We are seeking for Senior ICT Service Operations Officers Sydney and Melbourne Australia. We're Hiring: Digital Systems Analyst – Scientific LaboratoriesLocation:Lindfield NSW, North Ryde NSW, or Port Melbourne VICSecurity Clearance:Must hold an activeBaseline AGSVA clearanceWork Environment:Scientific Laboratories | ICT | Data...
-
ICT & Security Engineer [High Salary]
1 week ago
Council of the City of Sydney, Australia Aurecon Group Full time.ICT & Security Engineer page is loaded## ICT & Security Engineerremote type: Hybridlocations: Sydneytime type: Full timeposted on: Posted Todaytime left to apply: End Date: November 29, 2025 (30+ days left to apply)job requisition id: R31293**Lead Security & ICT (Information and Communication Technology) Engineer****Just imagine your future with...
-
Council of the City of Sydney, Australia Calleo Australia Full timeOverview Contract opportunity Sydney location Australian citizen This is a unique opportunity to contribute to the advancement of Australia’s capabilities by supporting the digital infrastructure that underpins scientific laboratories where you will work closely with scientists, technicians, and ICT professionals to enhance the performance and usability...
-
Associate Director ICT Portfolio Office
1 week ago
City Of Stirling, Australia VenuesWest Full timePermanent Appointment We’re an equal opportunity employer and encourage people with diverse backgrounds and lived experiences to join us, including Aboriginal and Torres Strait Islander people, culturally and linguistically diverse people, people with disability, youth, women and people of diverse sexualities and genders. Leadership for All Critical to...
-
ICT Support Officer
2 days ago
Sydney, New South Wales, Australia Norwest Christian College Full time $60,000 - $90,000 per yearICT SUPPORT OFFICERFull TimeCommencing: Term 4, 2025The College is looking for a service-focused ICT Support Officer to assist staff and students with technology, AV, and device support.About Norwest :Location: Riverstone NSWNorwest Christian College Limited is a Christ centred learning community that inspires and equips students to build purposeful lives in...
