Senior ICT Service Operations Officers Sydney Melbourne

15 hours ago

Sydney, New South Wales, Australia People Connect ICT Solutions Full time $90,000 - $120,000 per year

Greeting from People Connect.

We are seeking for Senior ICT Service Operations Officers Sydney and Melbourne Australia.

We're Hiring: Digital Systems Analyst – Scientific Laboratories


Location:
Lindfield NSW, North Ryde NSW, or Port Melbourne VIC


Security Clearance:
Must hold an active
Baseline AGSVA clearance


Work Environment:
Scientific Laboratories | ICT | Data Systems

Make a real impact on Australia's scientific and industrial innovation.

We're offering a unique opportunity to contribute to the advancement of Australia's
national measurement and research capabilities
by supporting the digital infrastructure that underpins our scientific laboratories.

Join a team where
science meets technology
, and your work will directly support cutting-edge research and operational excellence across key facilities.

What you'll do:

  • Work closely with scientists, technicians, and ICT professionals to
    enhance performance and usability of air-gapped Local Area Networks (LANs)
    .
  • Map data flows and software use across lab systems, contributing to
    workflow improvement and digital transformation
    .
  • Maintain and manage
    software inventories and licence registers
    , enabling smarter procurement planning.
  • Develop procedures and documentation to ensure
    secure, efficient, and sustainable digital practices
    .
  • Present solution uptake and project updates to stakeholders and ICT governance forums.

What we're looking for:

  • 3+ years of experience
    in delivering IT enhancement projects (e.g., lab software, instrument control systems, data management).
  • Strong problem-solving and analytical skills, with the ability to work independently.
  • Experience supporting or coordinating
    ICT in scientific laboratory environments
    .
  • Excellent communication skills for engaging with scientists, technicians, and vendors.
  • Demonstrated ability to manage multiple stakeholders and navigate complex environments.
  • Must hold an active Baseline AGSVA security clearance
    .

Desirable:

  • Qualifications in Chemistry, Biology, Physics, Engineering, or ICT.
  • Familiarity with
    cybersecurity, software development
    , or
    data analysis
    .
  • Understanding of
    scientific lab standards and accreditations
    (e.g. NATA, TGA).

Why join us?

  • Be part of a mission-driven organisation making real-world impact.
  • Work at the intersection of
    science and digital innovation
    .
  • Collaborate with leading scientists and ICT professionals.
  • Help shape the future of laboratory operations in Australia.

Please share resume on

We are offering $1000 joining bouns and $1000 referral bonus

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