Ict Helpdesk Officer

2 weeks ago

Sydney, Australia Kambala School Full time

**Introduction**:
Located in Rose Bay overlooking Sydney Harbour, Kambala is an historic, contemporary, and vibrant independent day and boarding school welcoming students from ELC to Year 12.

Offering a choice of learning pathways through the HSC or International Baccalaureate, we are proud to rank among the top non-selective girls’ schools in NSW every year, at the same time focusing on development and celebration of 'the whole girl'.

Our vision is inspired learning - educating young women of integrity.

**Description**:
**The job**:

- Permanent Full Time.
- Commencing ASAP.
- Works 8am - 4pm on-site.
- Some flexibility available during school holidays.
- Reporting to the Client Services Manager in a wider team of 8.
- Lots of opportunity to explore different facets of ICT, from infrastructure to systems and databases.
- Regular training provided (internal and external).

**Skills and Experiences**:

- Able to obtain and hold a valid Working With Children Check.
- Newly graduated from a relevant ICT qualification, or with 6-12 months' equivalent experience.
- Able to comfortably respond to most Level 1 queries across MacOS/ iOS / Windows, and to set up basic A/V equipment.
- Proficiency in Google apps and MS Suite.
- Experience with JAMF or similar device management tools.
- Demonstrated skills in customer service.
- Strong attention to detail, motivated by getting good outcomes.
- Personable and enthusiastic with a keenness to learn.
- Confident and capable written and verbal communicator.
- Willing to actively participate in the life of the School, always promoting our ethos, vision, and values.

**What we offer**:

- Daily hot and cold lunches for a small nominal fee.
- 17.5% Leave Loading.
- Complimentary AM/PM staff shuttle bus to and from Edgecliff station.
- Free access to on-site pool and gym.
- Free First Aid / CPR training.
- Annual flu shots.
- Employee Assistance Program (free counselling service).
- A welcoming, relaxed team environment.
- A sense of community in a diverse workplace where everyone is free to be their authentic selves.

Please include an updated CV and a brief covering note that confirms:

- Your base salary expectations (annual, excluding super).
- Your earliest available commencement date.

We look forward to hearing from you
- Shortlisting will occur immediately so if you are keen to apply, do so as a priority.
- Please note only shortlisted applicants will be contacted.
- No agency referrals will be accepted for this role.
- Learn more about the school on our website or on LinkedIn.

Through implementing the NSW Child Safe Standards, Kambala commits to the development of work systems, practices, policies, and procedures that promote child protection, safety, and wellbeing within our school.

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