General Manager Supermarkets

**Joining the Metcash Family** At Metcash, you’re **_part of something bigger_**. You have all the perks of a small business heart, without missing out on the big business support. Being part of something bigger means you’re part of a business with a strong purpose, and the work you do makes a big difference to independent businesses and local communities. It opens a sea of opportunities to develop yourself, grow your career, thrive your way and make your mark. And you’ll be part of our high performing team, where you’ll contribute to and reap the rewards of our collective success now and into the future. **About the Opportunity** Due to an internal promotion, we are now seeking to hire a fantastic leader into the role of **General Manager Supermarkets** for our** Queensland** business, overseeing over $2bn in sales. The **General Manager Supermarkets** is accountable for leading the growth, performance, operations and team of the Supermarkets business across the **Queensland and Northern NSW**region. This role is critical in developing and maintaining strong customer relationships, driving retail excellence and growth of our IGA footprint to ensure our brand and retailers are thriving in the Queensland marketplace. Reporting into the CEO of Metcash Food, and sitting on the Food Senior Leadership Team, this role leads a cross-functional team spanning sales, logistics and commercial to generate sales growth, optimise operational efficiency, and ensure a consistently high level of customer satisfaction. As a key member of the IGA Queensland State Board, the GM plays a key leadership role in shaping and executing the Metcash Food strategy in Queensland and contributing to the broader Food pillar strategy. Success in this position requires strategic vision, strong commercial acumen, exceptional stakeholder management, inspiring leadership and a laser focus on results. A deep understanding of both retail and wholesale environments, commercial levers and the ability to operate both strategically and operationally is essential for success. Experience working closely with independent businesses is also an advantage. **In this Role** **Safety Leadership**: Champion a strong safety culture by providing visible leadership, role-modelling safe practices, and driving continuous improvement to reduce critical risks across all sites. **Customer & Stakeholder Engagement**: Build and maintain trusted relationships with supermarket customers, the IGA State Board, and external stakeholders, ensuring long-term sustainability, customer satisfaction, and positive brand representation. **Strategic & Operational Execution**: Develop and implement a state-aligned strategy to grow the supermarkets business, lead end-to-end operations across distribution, supply chain, and store support functions to deliver on efficiency, service, and performance targets. **Sales, Financial & Commercial Management**: Drive top-line sales, deliver EBIT, and manage the state P&L through targeted growth initiatives, margin improvement, cost control, and market responsiveness, while enhancing supplier and retailer partnerships. **People and Stakeholder Leadership**: Lead cross-functional teams in QLD and across the national matrix, represent Metcash on JV Boards and industry events, and ensure the IGA brand is upheld through influencing retailers, operational excellence, and channel standards. **You’re Likely a Match If** - Extensive experience in wholesale or retail operations, including a minimum of 10 years in senior leadership roles - Proven ability to lead, motivate, and inspire high-performing teams through strong leadership and interpersonal skills - Demonstrated strength in strategic problem-solving and confident, effective decision-making - Deep financial and commercial acumen, with a strong track record of managing P&Ls, budgets, and successfully delivering growth initiatives - Exceptional communication, negotiation, and influencing capabilities across a range of stakeholders - Strategic mindset with the ability to balance long-term vision with short-term operational execution. **Life at Metcash** An abundance of learning, development, and career growth opportunities. Enjoy a 5th week of annual leave every year after your first year. Benefit from 2 well-being days and 1 volunteer day annually. 12 weeks of gender-neutral paid parental leave for primary carers. Proudly awarded “Bronze Employer for LGBTQ Inclusion”. Experience a supportive and flexible work environment. We are a FlexReady accredited workplace Recognised as 45th in the global "Equileap Top 100" for initiatives on gender equity. - ️A neutral gender pay gap of under 5% as published by WGEA 2022- 2023 Gold accreditation by Mental Health Australia. Incredible value discounts and perks through our team member app, “Our Local”. **About Us** Metcash is Australia’s leading wholesale distribution company, with revenue 1 exceeding $18 billion in FY23. We’re also an