Customer Service Officer

1 week ago

Brisbane, Australia Symbion Full time

**- **Job no**:494682**
***:

- **Business unit**: Lyppard Australia Pty Ltd, ABN 53 007 008 906**
***:

- **Position location**: Brisbane**
***:

- **Work type**:Full Time Permanent**
***:

- **Location**:QLD - Brisbane***:
**About us**:
Lyppard is Australia’s market leader in veterinary wholesaling and distribution, committed to delivering a positive difference to animal health through high-quality services and products.

Lyppard is a subsidiary of the EBOS Group. With almost 5,000 employees in 109 locations across Australia, New Zealand, and Southeast Asia, EBOS Group is the largest and most diversified Australasian marketer, wholesaler, and distributor of healthcare, medical and pharmaceutical products. It is also a leading marketer and distributor of recognised animal care brands.

EBOS Group is publicly listed on the New Zealand and Australian stock exchanges.

***The opportunity**:
A position exists with Lyppard Australia Pty Ltd (a division of EBOS Group Limited) at Northgate, Brisbane for someone to join our customer service team. We are looking for a person with a friendly can-do attitude who enjoys providing exceptional service to join our busy, close-knit team at our Northgate office.

The successful applicant must have veterinary industry knowledge. You will be required to work as part of a team and be enthusiastic, demonstrate great communication skills, and have excellent phone manners. Previous Customer service experience is essential; only customer service-focused applicants need to apply.

This position is full-time and requires no weekend/public holiday attendance. You will be required to have a Police check, hold a current driver's license, and have your own transportation.

**What you will do**:

- Working as part of a team environment processing orders that are received via phone or electronically.
- Communicating with clients in regard to backorders and offering alternative options when possible.

**What we are looking for**:

- Minimum of 1 years’ experience in customer service or similar role.
- Proficient in software packages including Word, Excel, and Outlook.
- Excellent oral, interpersonal, and written communication skills.
- Excellent time management, planning, and organizational skills.
- Strong attention to detail.
- Ability to learn features and benefits of a large number of products for the veterinary industry.
- Ability to work well in a team environment with a strong work ethic.
- Willingness and ability to help in warehouse and sales if required.
- Willingness and ability to support branch projects from time to time.
- Successful police check.

**Why us?**

This is a unique opportunity to work in a company where you are valued, given the recognition you deserve, and suitably rewarded for your hard work.

Other benefits include:

- Employee Share Plan
- Company Paid Parental Leave
- Employee Assistance Program for Mental Health Wellbeing
- Staff Awards
- Employee Referral Program
- Health Insurance Discounts
- And More

EBOS Group are committed to developing and creating an inclusive workplace that embraces and celebrates diversity and inclusion.

If you believe you have the necessary attributes to succeed in this challenging and rewarding role***

**Applications close**: 30/11/23

**Advertised**:23 Aug 2024 2:40 PM **E. Australia Standard Time**:
**Applications close**:30 Nov 2024 **E. Australia Standard Time

  • Customer Service Administrator

    5 days ago

    Brisbane, Queensland, Australia Dynamic Door Service Full time $45,000 - $70,000 per year

    BX Bunka Australia, specifically Dynamic Door Service, is looking for a competent individual to fill the role of customer service administrator for a 6 month period.  Working out of our Clontarf office, the successful incumbent will need to possess the following.Requirements:High level of Customer Service skillsHigh level of Data Entry AccuracyExcellent...

  • Customer Service Officer

    1 week ago

    Brisbane, Australia KBH Solutions Full time

    WFH and Office (Required once a week/fortnight Office) - Salary negotiation on Exp $54K -$59K plus Super - ASAP Start - Mon to Friday 8.30am to 5pm Are you currently in hospitality or retail or call centre and looking for a new career in Call Centre? We currently have customer service roles with a leading company that will provide you with training to...

  • Customer Service Officer

    3 days ago

    Brisbane, Queensland, Australia torquejobs Full time $72,000 - $80,000 per year

    We're seeking to appoint an experienced Customer Service Officer to support our CBD-based client. Immediate startThis is a fast-paced role, where you'll be required to provide exceptional customer service to clients by managing inquiries, bookings, complaints, and service coordination in a professional and timely manner.We're ideally looking for someone who...

  • Customer Service Officer

    5 days ago

    Brisbane, Australia HAYS Full time

    Customer Service Officer role available in the Local Council **Your new company**We have an exciting opportunity for a Customer Service officer to join a Local Council on the North Side of Brisbane. **Your new role** - Undertake the provision of accurate and appropriate responses to customer enquiries and issues - Ensure compliance with relevant Council and...

  • Customer Service Officer

    1 week ago

    Brisbane, Australia Drake International Full time

    **Customer Service Officer** - Positions located in accessible areas throughout Brisbane - Long and Short Term Assignments - Competitive Hourly Rate - Drake International is looking for personable and professional Customer Service Officers for upcoming temporary assignments across a range of industries and locations.**Responsibilities of the role**: -...

  • Customer Service Officer

    5 days ago

    Brisbane, Australia KBH Solutions Full time

    Based in Brisbane City - Inbound Customer Service Officer - Ongoing growth opportunities with leading Finance company - Good salary on offer inbound Customer Service Officer required for Growing Finance Company based in the CBD. Working in an inbound call centre you will be handling customer queries, offering solutions and identifying cross-selling...

  • Customer Service Officer

    2 weeks ago

    Brisbane, Australia mlcoa Full time

    **Company Description** mlcoa is an established premier international provider of independent medical opinions and specialist services to insurers, private and government employers/departments, self-insured companies and the legal profession. Reporting to the Operations Manager, you will be responsible for supporting customers through the provision of...

  • Customer Service Office

    1 week ago

    Brisbane, Australia PERSOLKELLY Full time

    PERSOLKELLY have an opportunity for a Customer Service Officer to join our client site at Coopers Plains. This role is Monday to Friday, paying $31.52 per hour and is within office hours. Our client is a leading provider of building products. In this role you will be the first point of contact with customers and clients. PERSOLKELLY have an opportunity for...

  • Customer Service Officer

    1 week ago

    Brisbane, Australia Queensland Government Full time

    **Join Our Dynamic & Dedicated Team as a Customer Support Officer for Electrical Safety in Queensland! Are you someone who excels at assisting others, appreciates diversity in your daily tasks, and enjoys being part of a supportive and dynamic team? If so, we would love to hear from you! We're on the lookout for a Customer Support Officer (officially known...

  • Customer Service Officer

    2 weeks ago

    Brisbane, Queensland, Australia Troocoo Full time $60,000 - $80,000 per year

    Our client, a market leading, Australian owned Transport and Logistics company is looking for their next Customer Service Officer. Duties include: Respond to customer inquiries via email and phone in a timely and professional manner.Provide information and updates regarding deliveries, products, and logistics processes.Assist customers with booking,...