Customer Service Officer

7 days ago

Brisbane, Australia HAYS Full time

Customer Service Officer role available in the Local Council
**Your new company**We have an exciting opportunity for a Customer Service officer to join a Local Council on the North Side of Brisbane. **Your new role**
- Undertake the provision of accurate and appropriate responses to customer enquiries and issues
- Ensure compliance with relevant Council and Customer Services policies, practices, procedures, and service standards.
- Providing input into the development of departmental procedures and processes, advocating for the customer and supporting continual improvement and efficiency
- Assist with developing the capability and capacity within the team and contribute to a positive working environment

**What you'll need to succeed**
- Great communication skills
- Customer service experience
- Have experience in a similar role

**What you'll get in return**
- This is a 6-month contract with the possibility of an extension.
- A fantastic training programme
- Paying $38.46 per hour + super

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