Customer Service Officer

5 hours ago


Brisbane, Australia KBH Solutions Full time

WFH and Office (Required once a week/fortnight Office)
- Salary negotiation on Exp $54K -$59K plus Super
- ASAP Start - Mon to Friday 8.30am to 5pm

Are you currently in hospitality or retail or call centre and looking for a new career in Call Centre?

We currently have customer service roles with a leading company that will provide you with training to start your career.

They also provide Cert III and IV Finance qualifications.

The role requires strong customer service skills speaking to customers about a refund of payment. You will then progress into other areas of the call centre.

You will need to be based in Brisbane and be able to work at least one day either per week or fortnight from the office.

Training will mainly be virtual but you will also be required to go into the office for a day.

Hours of work are between 8.30am to 5pm Monday to Friday.

Key responsibilities in the role include:

- Make outbound calls to customers regarding a refund on their account
- Maintain accurate account records, ensuring all customer information is up to date
- Adhere to all legislative guidelines and achieve individual KPI's / team targets
- Providing high level customer service in line with client requirements

To be successful in this role you will need to demonstrate:

- A proven track record in customer service (Retail/Hospitality) and or call centre environment
- Excel skills
- Professional telephone manner with outstanding communication skills
- Strong negotiation and problem-solving ability
- Your own (monitor & keyboard) to be able to work from home (we can provide if necessary)
- Comfortable working independently as well as within a team

Work for this leading company that will provide you with a career.

**.



  • Brisbane, Australia TROOCOO Pty Ltd Full time

    Work close to home in the northern suburbs of Brisbane - Immediate start - 6 month contract Troocoo are proud to be partnering with a dynamic and innovative organisation that are community focused and pride themselves on delivering exceptional service. Due to a project, we are looking for Customer Service Officers for a 6 month temporary assignment. Head...


  • Brisbane, Australia TROOCOO Pty Ltd Full time

    Global company with ongoing support and training - Join our growing team in providing highest level of customer service - Fantastic opportunity working within our offices based in Brisbane CBD Due to continued growth, our client is expanding their Brisbane CBD office and looking to hire multiple Customer Service Offices to join the organisation immediately....


  • Brisbane, Australia KBH Solutions Full time

    Based in Brisbane City - Ongoing growth opportunities with leading Finance company - Inbound Customer Service Officer Customer Service Officer required for Growing Finance Company based in the CBD. Working in an inbound call centre you will be handling queries, offering solutions and identifying cross-selling opportunities for the sales team. Delivering...


  • Brisbane, Australia KBH Solutions Full time

    Hybrid Work from Home and Office - West End - Salary negotiation on Exp $54K -$59K plus Super - Commencing 3rd of November - Rotating Roster Are you currently in hospitality, retail, call centre or collections and looking for a new career? We currently have customer service / collections roles with a leading company that will provide you with training to...


  • Brisbane, Australia mlcoa Full time

    **Company Description** mlcoa is an established premier international provider of independent medical opinions and specialist services to insurers, private and government employers/departments, self-insured companies and the legal profession. Reporting to the Operations Manager, you will be responsible for supporting customers through the provision of...


  • Brisbane, Australia PERSOLKELLY Full time

    PERSOLKELLY have an opportunity for a Customer Service Officer to join our client site at Coopers Plains. This role is Monday to Friday, paying $31.52 per hour and is within office hours. Our client is a leading provider of building products. In this role you will be the first point of contact with customers and clients. PERSOLKELLY have an opportunity for...


  • Brisbane, Australia Queensland Government Full time

    **Join Our Dynamic & Dedicated Team as a Customer Support Officer for Electrical Safety in Queensland! Are you someone who excels at assisting others, appreciates diversity in your daily tasks, and enjoys being part of a supportive and dynamic team? If so, we would love to hear from you! We're on the lookout for a Customer Support Officer (officially known...


  • Brisbane, Queensland, Australia Troocoo Full time $60,000 - $80,000 per year

    Our client, a market leading, Australian owned Transport and Logistics company is looking for their next Customer Service Officer. Duties include: Respond to customer inquiries via email and phone in a timely and professional manner.Provide information and updates regarding deliveries, products, and logistics processes.Assist customers with booking,...


  • Brisbane, Australia PERSOLKELLY Full time

    PERSOLKELLY has an opportunity for 2 Customer Service Officers to join our client site at Milton. Our client has been servicing the infrastructure, construction, and mining industries for more than 110 years and employs over 3,000 staff across 300 sites. This role is Monday-Friday 7am-4pm, paying $36 per hour. **PERSOLKELLY** has an opportunity for 2...


  • Brisbane, Australia Hudson Australia Full time

    This pay rate is inclusive of mandatory 25% casual loading Job Title: AO3 Customer Service Officer Anticipated hours: 38 hours per week Pay rate: $46.27/hour + Super Location: Brisbane CBD Employment type: Anticipated to run for 3 months with a possibility of extension **Duties & Responsibilities**: - As part of this highly engaged team, you will support...