Claims Consultant

7 days ago


Brisbane, Australia Westpac Group Full time

Create your best future and join Westpac as a Claims Consultant **What’s the role?** We're looking for a Brisbane-based Claims Consultant to join our Employee Care Team in HR Services 4 days per week. In this role, you'll manage workers compensation claims across multiple self-insured jurisdictions, ensuring compliance with legislation, standards, and licence conditions. You'll be supported by two Squad Leads—Claims and Portfolio—as you deliver efficient, high-quality claims outcomes. **Key Responsibility's**: - Manage workers compensation claims consistent with legislation, regulations, internal standards, policies, procedures and financial delegated authority - Provide specialist advice while actively engaging stakeholders and business partners to progress the management of workers compensation matters - Contribute to Westpac's self-insurance licenses for workers compensation by ensuring a strong compliance focus - Implement and monitor claim policies, procedures and tools to comply with legislative and internal requirements - Contribute to and drive the continuous improvement of the systems and procedures for claims support and management, including auditing and improvement initiatives - Build awareness and capability of stakeholders in supporting care for their employees - Represent Westpac’s interests at mediation, arbitration and the like - Engage actively with external stakeholders such as Regulators, Reinsurers and Actuary **What do I need?** - 3 - 5 years experience in workers compensation claims management - Working knowledge of workers compensation legislation - Strong communication, influencing and negotiation skills - Sound and commercial decision making skills - Proven legal and litigation knowledge and experience **Why join us?** We’re obsessed with becoming our customers #1 banking partner for life and we’re looking for people who are passionate about helping us achieve that goal. In return we’re committed to making Westpac the best place to work in the country. Here are just a few of the ways we’re already doing that: - Special offers on banking products and discounts from top brands, including generous employee-only mortgage rates - Flexible work arrangements to help you achieve a greater work/life balance, and a variety of leave options including Culture, Lifestyle and Wellbeing leave. - Tailored learning and development opportunities to help your grow your career within the bank. - Lots of opportunities to ‘give back’ to the Community by getting involved in our many volunteering initiatives **Create your future today** To get started, simply click on the APPLY or APPLY NOW button We’re all about creating a supportive and inclusive community. We welcome everyone - no matter your age, gender, background, or abilities. We also provide additional support to welcome our veterans, Indigenous Australians and neurodiverse community. If you need any adjustments during the recruitment process, you can find out more information and additional contact details by visiting the _"People with Disability and/or needing Accessibility Requirements" _page on our website.


  • Claims Consultant

    3 days ago


    Brisbane, Queensland, Australia Crawford & Company Full time $90,000 - $120,000 per year

    About the Opportunity We are seeking a seasoned Claims Consultant, ideally with experience in motor settlement and/or recovery claims (experience in property claims would be a bonus), where you will form part of an integral team of experienced Claims professionals, delivering a high quality of service to our customers. You will be confident in assessing the...

  • Claims Consultant

    5 days ago


    Brisbane, Queensland, Australia Underwriting Agencies of Australia Full time $90,000 - $120,000 per year

    About UsUnderwriting Agencies of Australia (UAA), part of the UAA Group, specialises in insurance for industrial and commercial plant and equipment. With nearly 50 years of experience, UAA delivers innovative solutions for the mobile plant industry in Australia, New Zealand, and globally. UAA is driven by the purpose to ensure our clients have confidence...

  • Claims Consultant

    3 days ago


    Brisbane, Queensland, Australia NTI Full time $60,000 - $120,000 per year

    Work closely with the State Claims Manager to drive best practice claims management within a commercial motor portfolioThe OpportunityOur Claims Consultant will work closely with their State Claims Manager to support the efficient management of the State's claims portfolio. You will lead by example for best practice in claims management, coaching and...

  • Claims Consultant

    3 days ago


    Brisbane, Australia The Andersen Partnership Full time

    Competitive Salary Package - High Performing Team - Great collaborative office with recent 1 million dollar office reno We are partnering with a respected and established National Brokerage firm in Brisbane CBD who are looking to grow their team with an experienced claims officer. This is a full time position close to public transport in a high performing...

  • Claims Consultant

    4 days ago


    Brisbane, Queensland, Australia Crawford and Company Full time $60,000 - $120,000 per year

    Permanent full-time opportunityHybrid working arrangementsJoin a national team with a great cultureAbout Our CultureAt Crawford, we value our people; as such, we hire for attitude and train for skill and offer a supportive and positive work environment, so our people are always developing their skills and expertise to thrive in their role.We are seeking...

  • Claims Consultant

    1 week ago


    Brisbane, Australia Insurance Australia Group Full time

    **The Role** At IAG, we currently have a Full-Time Permanent opportunity available for a Claims Consultant role to join our WFI SME & Agri Team. The primary purpose of the Claims Consultant role is to aid customers calling in regarding lodging claims, managing claims for their business/farm and domestic property, and providing customers with updates on...

  • Claims Consultant

    2 weeks ago


    Brisbane, Australia Gallagher Full time

    About Us: Gallagher Bassett is the world’s premier provider of risk and claims management services. We believe that - with proper management - a world of risk becomes a world of possibilities. It becomes a world where businesses and organizations are freed to do what they do best. To build. To serve. To move forward. Knowing the responsibilities of today...


  • Brisbane, Australia The Andersen Partnership Full time

    Competitive salary package - Great location in modern offices - Supportive culture with ongoing training and development Are you a passionate and experienced Motor Claims Consultant looking for a new opportunity? We have an exciting position available with one of our esteemed clients in Brisbane. As a specialized recruiter, we are seeking a talented and...

  • Claims Consultant

    1 week ago


    Brisbane, Queensland, Australia Westpac Group Full time $104,000 - $130,878 per year

    Job DescriptionCreate your best future and join Westpac as a Claims ConsultantWhat's the role?We're looking for a Brisbane-based Claims Consultant to join our Employee Care Team in HR Services 4 days per week. In this role, you'll manage workers compensation claims across multiple self-insured jurisdictions, ensuring compliance with legislation, standards,...

  • Claims Consultant

    1 week ago


    Brisbane, Australia TROOCOO Pty Ltd Full time

    Central Brisbane location. - 2 days working from home offered after the training period. - Opportunities for growth and development. **About the Organisation** Our client is a thriving national organization providing support to a diverse range of customers Australia-wide. With a drive to deliver industry-leading services, our client maintains a...