Program Manager, Sdo

We’ve been trusted to serve Aussie communities since 1914 and grown to become a top 30-listed on the ASX with over 115,000 team members and a portfolio of iconic brands. At Coles Group, you’ll not only get to make a difference to millions of Aussie lives—you’ll also get to see your impact.

**About the team**:
Our Finance team are a vital partner in every aspect of our business, providing commercial insights to drive our success and influence everything we do. With presence in every department, we analyse performance, and deliver actionable insights that shape our strategic decisions.

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**About the role**:
Reporting into our _Head of Group Transformation_, this role will see you work across the _Group Delivery Office_ (strategy, capital, delivery, governance and reporting) and functions to ensure that frameworks are fit for purpose, including the _Coles Delivery_ framework, which includes tools, templates, and methodologies that guide transformation programs from inception through to execution and benefits realisation.

This role will see you work cross-functionally to ensure the transformation frameworks are aligned with organisational goals, can be applied consistently across different projects, and meets the needs of various stakeholders, ensuring that best practices in program and change management are embedded across the organisation.

You will also;
- Offer targeted expertise and support to transformation programs at critical points during the program lifecycle. This might include early-stage program scoping, execution planning, risk management, or navigating complex challenges during delivery
- Design and drive the adoption of a consolidated PPM tool incorporating use cases from the respective frameworks and existing solutions to drive effectiveness and continuous improvement
- Ensure that strategic charters’ programs are delivered with the highest level of program management rigor, utilising the tools and methodologies outlined in the _Coles Delivery_ framework, maintaining a clear focus on outcomes, benefits realisation, and driving alignment with the organisation’s strategic objectives

***About you and your skills**:
You’ll have proven ability to design, implement, and manage comprehensive transformation frameworks that align with organisational goals, with expertise in full program lifecycle management, from scoping to execution and benefits realisation, with a focus on risk management and delivery.

You’ll also have experience in overseeing complex programs across multiple teams, ensuring timely, on-budget delivery with clear outcomes, and the ability to align transformation programs with organisational strategy, balancing business objectives with executional capabilities.

You’ll also ideally have:

- Advanced skills in methodologies like PMI, Prince2, Agile, with relevant certifications (PMP, PgMP, ScrumMaster)
- Proficient with project management tools (e.g., MS Project, Jira, Smartsheet) and frameworks for managing large, complex programs
- Skilled in identifying, mitigating, and managing program risks and issues, ensuring projects stay on track despite challenges
- Experience in resolving complex delivery issues, keeping projects aligned with goals
- Expertise in preparing executive-level presentations, status reports, and performance dashboards
- Experience managing relationships with external vendors, consultants, and other key partners
- Track record of embedding continuous improvement processes in transformation initiatives

**What’s in it for you?**:

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Flexible working options**:We know that work is only one part of your life, so we actively encourage a positive work-life balance and provide hybrid working options to help you achieve it.
- ** Office perks**: Take advantage of our gym facility and fitness classes, free parking, BBQ area, mini-Coles supermarket, fooderie hub where you can sample new products before they hit the shelves, school holiday program and so much more when you come in.
- ** Discounts**:Eligible team members receive 5% discount all year round on your Supermarket and Liquor online and in-store purchases. We also offer additional periods of double discount (10%) at various times throughout the year. As well as hotdeals exclusive to team members that translate into additional savings.
- ** Reward through recognition**: Give and receive recognition, linked to our Coles values, through our digital recognition platform ‘mythanks’. You can accumulate points to redeem in the online shop for exciting gifts and electronic gift cards from an extensive range of retailers.
- ** Opportunities for learning and development**: No matter where you start within our diverse business, you’ll have experiences, exposure, and education to satisfy you. Discover and explore a variety of career development programs and job-specific training.
- ** Paid parental leave**: We understand how important your life outside work is and offer permanent team members paid parental leave to supp