Middle Office Operations Oversight Avp

1 week ago

Sydney, Australia Citi Australia Full time

At Citi, our employees reflect the remarkable range of cultures and perspectives of our clients across the more than 160 countries and jurisdictions where we do business - a powerful advantage that combines global insights with deep local knowledge. We recognize that unique individuals, collaborative teams and inclusive leaders have far-reaching impact and are the engines of new ideas. It’s our willingness to embrace the richness of our diverse teams, ideas and possibilities that drives our growth and progress.

**What progress will you make?**

We provide a full suite of **Securities Services** in more than 100 markets, including our proprietary network of over 60 branches and across 23 fund domiciles. Our solutions include custody, clearing, asset servicing, fund administration, ETF services, middle office, agency securities lending, collateral management, transfer agency, and fiduciary services

We’re currently looking for a high caliber professional to join our team as a** Middle Office Operations Oversight** **AVP **based in Sydney.

Reporting to the Middle Office Oversight Senior Manager this role is responsible for a range of Middle Office services, ensuring compliance with operating procedures, policies and guidelines and ensuring the timely completion and delivery of accurate client deliverables.

**In this role, you’re expected to**:

- Perform daily oversight function of processing teams in relation to the full scope of Middle Office services
- Development of strong client relationships, taking responsibility of complex issues and resolving client queries timely and accurately
- Proactively manage SLAs / KPIs ensuring client deliveries are accurate and on time
- Championing a culture of collaboration with cross functional teams to ensure a positive client service delivery experience
- Work closely with Front Office in evaluating clients’ needs and proposing solutions to implement new business deals
- Ensure all operational controls are observed by the team and where opportunity exist, improve to reduce overall risk exposure
- 5+ years of experience in Middle Office
- Broad experience across Middle Office products and instruments including Trade Matching and Settlements, Equity, Fixed Income, FX, Corporate Actions, Derivatives, Collateral and IBOR
- Understanding of fund accounting, custody, fund structures, financial instruments, regulatory requirements, and the funds industry
- Strong client relationship and stakeholder management experience with an ability to evaluate needs and develop solutions
- Project experience and the ability to lead the introduction of complex change
- Degree in Business / Finance / Accounting or related field

Working at Citi is far more than just a job. A career with us means joining a family of more than 200,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

LI-Hybrid
- **Job Family Group**:
Operations - Transaction Services
- **Job Family**:
Securities and Derivatives Processing
- **Time Type**:
Full time
- Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

View the "**EEO is the Law**" poster. View the **EEO is the Law Supplement**.

View the **EEO Policy Statement**.

View the **Pay Transparency Posting

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