
Receptionist / Concierge Docklands, Vic
5 days ago
**About the Opportunity**
**About the role**
Our Receptionists are the first point of contact for our customers in our Visa Medical Assessment Centres and provide information and instructions to help guide our customers through the medical assessment process - making sure that customers are aware of what they need to do and why.
**We're currently looking for -**
- **A full time Receptionists to join our team. You will need to be available Monday to Friday, 38 hours per week.
**Operating hours are between 7am and 6pm Monday to Friday & 8am and 4pm on weekends - flexibility with start and finish times are essential. Location is Docklands in the Melbourne CBD.**
As part of our professional Reception and Concierge team you will be greeting customers and ensuring their questions and concerns are addressed and resolved with a customer-focused, respectful, caring and professional approach. You will be adhering to established process and procedure accurately to assist customers through the steps of the assessment process, including:
- conducting an identity and security check and escalate any identified risks
- processing payments via EFTPOS
- confirming customer documentation is completed to requirements and processing forms
- confirming which examinations the customer is required to complete and explaining this to the customer
- entering required data and information into customer management systems and databases explaining the steps throughout the visa medical examination and ensuring the customer understands the key elements of the visa medical examination process
**About You**
Our Receptionists come from a wide variety of backgrounds and work experiences. To be successful in the role, you’ll need:
- Demonstrated customer focus and a professional, service-orientated and helpful approach
- Excellent attention to detail and the ability to deliver accurate and constant outcomes in a busy and repetitious environment
- Well-developed communication skills, with the ability to communicate effectively with a wide range of customers and staff, including people from culturally and linguistically diverse backgrounds and adapting communication style to meet the needs of the customer as well as convey information and key points clearly and concisely
- Sound IT and computer skills
- The ability to work effectively within a highly structured environment driven by procedure and process, and adhere to established processes, quality standards and targets.
- Due to the public health requirements in Victoria, proof of COVID-19 vaccines including booster is a requirement of this role
Our Melbourne team are driven and professional, and we really care about the work we do. Our team culture is known for being open, honest and collaborative, with our customers at the heart of everything we do.
The centre is conveniently located on Bourke Street in Docklands, right near Southern Cross Station in the CBD and close to restaurants, shopping and gyms.
**Be at the heart of it with Bupa**:
- No late night or overnight shifts or working public holidays
- A big, supportive team where your contribution is truly valued - our people love working at Bupa
- Opportunity to build your career with a Global leader in healthcare Bupa benefits including product discounts (hello discounted health insurance)
A career at Bupa is more than just a job. It’s an opportunity to make a real difference in the lives of our customers and communities. Our purpose, helping people live longer, healthier, happier lives, is what inspires us. It’s a promise to our customers to change lives for the better. Our people are at the heart of this. It’s their passion, ideas and commitment that will shape a brighter future for both Bupa and our customers. Bupa is an equal opportunity employer. We are committed to ensuring equality in recruitment, development, retention and promotion of staff and that no-one is disadvantaged based on their gender, cultural background, disability, sexual orientation or identity, or Aboriginal and Torres Strait Islander heritage. We encourage people from all backgrounds to apply.
-
Docklands, Australia Bupa Full time**Exciting Opportunity has presented itself for you in Docklands, Melbourne CBD. **Be at the heart of helping people live longer, healthier, happier lives!** This is a big moment in their lives, and we're here to help make sure they feel welcomed and supported as they move through this process, as well as playing a key role in protecting Australia's...
-
Docklands, Victoria, Australia Bupa Full time $60,000 - $80,000 per yearBe at the heart of helping people live longer, healthier, happier lives.You might think you know a lot about Bupa. You'll know we provide health insurance and aged care services across Australia and you've probably also seen our dental and optical clinics in your local shopping centres. But what you might not realise is that we also deliver health...
-
Guest Relations Agent
2 weeks ago
Docklands, Australia Peppers Docklands Full time**Peppers Docklands** is a boutique 5 star hotel located in Melbourne’s Docklands district, right next door to Marvel (Etihad) Stadium. Leading the way in cutting edge architecture, its streamlined design is well-appointed with state-of-the - art facilities and a stylish restaurant serving contemporary Bistro fare. With 24-hour reception and concierge...
-
Night Auditor
1 week ago
Docklands, Australia Peppers Docklands Full timePeppers Docklands is a boutique 5-star hotel located in Melbourne’s Dockland district, right next door to Etihad (Marvel) Stadium. Leading the way in cutting edge architecture, its streamlined design is well-appointed with state-of-the-art facilities and a stylish restaurant serving sophisticated Modern Australian cuisine. With 24-hour reception and full...
-
Guest Relations Agent
2 weeks ago
Docklands, Australia Peppers Docklands Full time**Peppers Docklands** is a boutique 5 star hotel located in Melbourne’s Docklands district, right next door to Marvel (Etihad) Stadium. Leading the way in cutting edge architecture, its streamlined design is well-appointed with state-of-the - art facilities and a stylish restaurant serving contemporary Bistro fare. With 24-hour reception and concierge...
-
Front Office Receptionist
2 hours ago
Docklands, Victoria, Australia Quest Docklands Full time $45,000 - $60,000 per yearQuest Apartment Hotels is the largest and fastest growing apartment hotel brand in Australasia with a network of over 170 locations across ANZ and Fiji. With an unrivalled locational presence, Quest leads the market in providing accommodation solutions for the extended stay corporate traveller among Australia's top 500 corporates, and is well positioned...
-
Concierge - Subaru Docklands
5 days ago
Docklands, Australia Subaru Full timeAre you looking for an opportunity to be part of a passionate and supportive team, where you can grow your career with a leading global automotive company? Make the move now and come and join Trivett! The Subaru Melbourne Group incorporates the nine Subaru sales and service centres in metropolitan Melbourne. Our network of premium dealers and experience...
-
Capability Expert, Docklands Vic
5 days ago
Docklands, Australia ANZ Banking Group Full time**Req ID**: 99071 **Department**: AR Customer Services Ops Financial Wellbeing Assis **Division**: Australia Retail **Location**: Docklands About Us At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers. About the Role At ANZ we’re...
-
Kitchen Hand
5 days ago
Docklands, Australia Docklands Catering Co. Full timeCatering company in Docklands is looking for an experienced kitchen hand / dishwasher to join our team. This is a Monday to Friday role from 12pm - 6pm. Ideal applicant will have excellent hygiene standards, understands food safety and knowledge to operate a commercial dishwasher. **Job Type**: Casual **Salary**: $27.00 per year Schedule: - 8 hour...
-
Cert 3 Educator Docklands
1 week ago
Docklands, Australia Giraffe Early Learning Center Full time**Job Title: Certificate III Educator** **Location**: Docklands, Melbourne Are you passionate about early childhood education and committed to providing nurturing care and quality learning experiences for young children? Join our team at Giraffe Childcare in Docklands as a Certificate III Educator! **About Us**: Giraffe is a vibrant and inclusive...