Operations Manager

2 days ago


Port Melbourne, Australia Talent International Full time

**Job Details**:
**Location**

Port Melbourne

**Salary**

Negotiable

**Job Type**

Full Time

**Ref**

BBBH96307_1669611009

**Contact**

Josh D'Monte

**Posted**

about 3 hours ago

**Company**

$4B digital infrastructure and solution provider. We're proudly owned by a consortium of highly regarded digital infrastructure investors. We are committed to delivering a super fast, future-ready network experience for the customers and communities we connect. It's this commitment that has seen us become one of the fastest-growing fibre infrastructure providers in Australia.

**Requirements**:

- 3 years' experience in the telecommunications industry.
- Problem Solver with strong attention to detail
- Excellent oral and written communication skills
- Self-starter who can manage priorities and their time effectively
- Ability to work collaboratively with a range of different stakeholders both internally and externally
- Adaptable and able to work in a dynamic changing environment
- Team player able to work effectively as part of a team and shares
- Maintain strong long-term relationships and develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors.
- Provide relevant reporting regarding operational metrics, general performance, and market insights.
- Serves as the primary contact for operational issues, escalations, projects, and ad hoc requests unable to be serviced or managed by the BAU operational team.
- Review and own accountability for billing enquiries, including rebate requests and billing disputes.
- Deliver an exceptional customer experience


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