Aps 6 - Executive Officer - Defence National Pass Office

2 days ago

Canberra, Australia Australian Government Full time

$95,187 - $108,734 + up to 15.4% Superannuation
- Various - ACT, Various - NSW, Various - QLD

**The Role**

The duties of an APS 6 Administration Officer include:

- Coordinate administrative and business support activities, identify risks and determine appropriate course of action to meet stakeholder needs.
- Perform complex procedural, operational, administrative and business support activities and tasks that support the delivery of Defence outcomes.
- Identify and interpret relevant legislation, policies, strategies, business and team requirements.
- Provide advice and services for a range of complex corporate, administration and business support activities.
- Engage and negotiate with stakeholders on complex issues.
- Work collaboratively to build and sustain effective relationships.
- Demonstrate initiative to progress work, provide advice and guidance on complex issues.
- Resolve problems and implement alternative courses of action.
- Develop standard operations/procedures for Pass Office and Visitor Management operators.
- Provide reports, data and other documentation as required for investigations, ministerial reporting, etc.
- Manage/update/edit the National Pass Office intranet site, Group Inbox, office consumables, and fortnightly NPO newsletters.

**About our Team**
The Directorate of Security Operations (DSO) is responsible for implementing and enhancing network access control systems across Defence nationally, including developing project plans for the management of security system capabilities.

The National Pass Office (NPO) within DSO provisions Defence employees with the Defence Common Access Cards (DCAC). The NPO provides advice to all staff enquiries in accordance with the Defence Security Principles Framework.

The NPO is responsible for the Defence DCAC Portal including portal improvements and Level 2 Help Desk functions. The NPO plays a critical role at planned major exercises during the year for Defence, providing support and advice on the management of DCACs at major events.

The NPO engages with internal and external stakeholders such as the Physical Access Control System sustainment support team and manages the contract renewal of the Gallagher electronic access control licence.

As an APS 6 Administration Officer, you will be accountable under broad direction to perform and achieve complex procedural, operational, administrative and business support work within an integrated workforce. You will have knowledge of with legislative frameworks, government decision-making and Defence’s mission and policy requirements.

The APS 6 will:

- Provide detailed administration, professional and policy advice related to complex work
- Contribute to strategic planning, program and project management and policy development
- Be a team coach or leader, set work priorities and manage workflows
- Build team capability through coaching, feedback and developing quality work
- Have considerable level of stakeholder engagement
- Approve changes or variations to existing system processes and functionality, and
- Provide second level help desk support.

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