Customer Service Attendant

1 week ago

Blacktown, Australia Workers Lifestyle Group Full time

**Work at one of the largest and most successful venues in Western Sydney**:

- ** Ongoing opportunities for training and development to help grow **your** career within the hospitality industry.**:

- ** Working within a team who has a passion for providing the best customer service experience to our members and guests across 3 venues.**

**Blacktown Workers Club is seeking friendly, experienced, well presented and vibrant Customer Service Professionals who are able to join our team.**

**About Us....**

By any measure, the story of** Workers Lifestyle Group** is a proud record of achievement. Its continuing success is a result of its strong relationship to its members and the community from which it has grown and its relevance and value as a recreational, sporting, entertainment and social icon in Sydney’s burgeoning west.

From very humble beginnings to one of the largest and most successful venues in Sydney, the **Blacktown Workers Club** possesses a strong philosophy on stability and progress and prides itself on maintaining a true sense of community. Featuring five floors of sporting and health facilities, four restaurants, multiple function rooms, a showroom, a great selection of sub and sporting clubs and a host of other facilities for its members, the Workers Lifestyle Group is the entertainment and leisure capital of Western Sydney.

**About the Role....**

This is a casual position with evening and weekend shifts.

**Duties within this role include**:

- Prepare and serve alcoholic and non-alcoholic beverages, including cocktails, beer, wine, and soft drinks, to customers in a timely and efficient manner.
- Maintain a clean and organised bar / food area, including stocking supplies, cleaning glasses and equipment, and ensuring all bar equipment is in good working order.
- Engage with customers in a friendly and professional manner, making recommendations and answering any questions they may have about the menu or drinks.
- Monitor alcohol consumption and ensure customers are not over-served in line with RSA guidelines
- Process payments and keep accurate records of all transactions.
- Adhere to NSW RSA and Food Safety standards regarding the sale and service of food and alcohol.
- Follow all safety and sanitation policies and procedures, including proper handling of food and beverages and the use of protective equipment

**Requirements**:

- Current Responsible Service of Alcohol Competency Card
- Ability to stand / walk for extended period of time during service
- At least 1 year of experience as a bartender in a bar or restaurant.
- Knowledge of mixology and cocktail recipes, with the ability to create unique and delicious drinks.
- Strong customer service skills and the ability to engage with customers in a friendly and professional manner.
- Ability to work in a fast-paced environment and manage multiple tasks simultaneously.
- Ability to work flexible hours, including evenings and weekends.
- Knowledge of NSW regulations regarding the sale and service of alcohol.
- Must be at least 18 years old.

**How to apply..**

**If you are looking for an exciting opportunity to be a part of a dynamic team in a financially secure large Club Group then send through your Resume by clicking on the APPLY NOW Button below.**

**APPLY NOW**

**No recruitment agencies please

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