Stores and Customer Service Assistant

2 weeks ago

Blacktown, Australia Udaya Megamart Full time

**Job description**

Udaya is a large Indian/Asian retail business with 4 retail stores across Sydney. Front facing customer service is a key aspect of our business and we are seeking self-driven Stores and Customer Service Assistants who can oversee a broad range of our day to day customer, counter and retail related activities at our Blacktown store.

**Position purpose**:
Undertake sales and customer service duties to assist in the operation of the Company’s retail function. To also assist in back end processes in the storeroom and loading dock.

**Main Tasks**:

- Professionally arrange and replenish stock on display as required
- Attend customers at check-out counters for all their enquiries and needs
- Assist with customer enquiries (both at store aisles/ counter and over the phone) ensuring a high level of professionalism is observed at all times
- Assist with the purchase, delivery, unpacking/packing, handling of goods for sale in an efficient manner
- Carry out basic cleaning activities to ensure clean and tidy presentation of store at all times
- Managing the front of store area
- Handle cash and point of sale transactions

The above list is not exhaustive and the role may change to meet the overall objectives of the company.

**Other Duties**:

- Fulfil any other duties as required by management and other department personnel as requested/required

**Required qualities**:

- Exceptional customer service focus
- Excellent attention to detail
- Sound understanding in the area of retail
- Adaptability in approach to the role
- Friendly and approachable personality

**Desired competencies**:

- Initiative
- Accuracy
- Professional presentation
- Excellent written and verbal communication

**Job Types**: Full-time, Part-time, Permanent, Casual
Part-time hours: 25-35 per week

**Salary**: $22.00 - $29.00 per hour

Schedule:

- Day shift
- Monday to Friday
- Weekend availability

Ability to commute/relocate:

- Blacktown, NSW 2148: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Customer service: 1 year (preferred)

Work Authorisation:

- Australia (required)

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