Gaming Customer Service Attendant

5 days ago

Blacktown, Australia Workers Lifestyle Group Full time

**Work at one of the largest and most successful venues in Western Sydney**: - ** Great opportunities for training and development to help grow **your** career within the hospitality industry.**: - ** Working within a team who has a passion for providing the best customer service experience to our members and guests across 3 venues.**: - ** Above award rates** **Blacktown Workers Club (Group) is seeking friendly, experienced, well presented and vibrant Customer Service Professionals who are able to join our team.** **About the Role....** Your main focus will be to provide high levels of Customer Service in a fast and efficient manner. This will include, but not limited to, the service of food/drink and attending to gaming machine faults and payouts to our members and guests, in a knowledgeable and professional manner, following the Club’s Guidelines, Policies and Procedures. **In this role you will be required to**: - Deliver excellent customer service to our members and guests; - Attend to gaming machine maintenance and payouts; - Provide food/drink service to our members and guests upon receiving their order in a prompt ,friendly and professional manner; - Always be familiar with the Club’s products, offers, procedures and policies; ensuring compliance with the Clubs RSA/RCG policy and any incidents reported accordingly; - Adhere with all Blacktown Workers Club (Group) workplace policies and procedures; **Above award wages ** **Casual hourly rates** Monday - Friday $33.00 Saturday $39.60 Sunday $46.20 **About You...** **To be successful in this role, you will require the following qualifications, skills & experience**: - Excellent Communication and interpersonal skills; - Possess a "Can do" attitude; - Ability to speak, read and understand clear, concise and fluent English; - Basic math skills; - Knowledge of Gaming Machine operations; - Ability to work in a fast-paced environment; - Ability to multitask and switch tasks seamlessly; - Hold a current NSW Responsible Service of Alcohol Certificate (RSA) and Responsible Conduct of Gambling Certificate (RCG) Essential or willing to obtain - Related training or equivalent combination of education and experience; - Ability to follow instruction; - Ability to understand written and verbal instructions; - Be able to demonstrate an understanding of WH&S policies & procedures; - Basic knowledge of the gaming machines rules & regulations, including the AML/CTF act. **How to Apply....** **APPLY NOW** **No recruitment agencies please

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