Customer Service Attendant

2 days ago

Blacktown, Australia Workers Lifestyle Group Full time

**Work at one of the largest and most successful venues in Western Sydney**: - ** Ongoing opportunities for training and development to help grow **your** career within the hospitality industry.**: - ** Working within a team who has a passion for providing the best customer service experience to our members and guests across 3 venues.** **Blacktown Workers Club is seeking friendly, experienced, well presented and vibrant Customer Service Professionals who are able to join our team.** **About Us....** By any measure, the story of **Blacktown Workers Club** is a proud record of achievement. Its continuing success is a result of its strong relationship to its members and the community from which it has grown and its relevance and value as a recreational, sporting, entertainment and social icon in Sydney’s burgeoning west. From very humble beginnings to one of the largest and most successful venues in Sydney, the **Blacktown Workers Club** possesses a strong philosophy on stability and progress and prides itself on maintaining a true sense of community. Featuring five floors of sporting and health facilities, four restaurants, multiple function rooms, a showroom, a great selection of sub and sporting clubs and a host of other facilities for its members, the **Blacktown Workers Club** is the entertainment and leisure capital of Western Sydney. **About the Role....** Your main focus will be to provide fast and efficient service to patrons in a knowledgeable and professional manner, while maintaining the cleanliness of the Club and following the Club’s Guidelines, Policies and Procedures. **In this role you will be required to**: - Provide excellent customer service to patrons; - Prepare drinks for Club patrons upon receiving their order in a prompt ,friendly and professional manner. - Provide service to Club patrons within the gaming areas of the venue. - Always be familiar with the Club’s products, offers, procedures and policies; ensuring compliance with the Clubs RSA / RCG policies and any incidents reported accordingly; - Ensure the cleanliness of the Club at all times while adhering to Covid 19 policies and procedures: - Adhere with all Blacktown Workers Club (Group) workplace policies and procedures; - Be available to work evenings and weekends inline with the hospitality needs of our members and guests. **About You...** **To be successful in this role, you will require the following qualifications, skills & experience**: - Hold a current NSW Responsible Service of Alcohol Competency (RSA); - Hold a current NSW Responsible Conduct of Gambling Competency (RCG): - Excellent Communication and interpersonal skills; - Possess a "Yes, can do" attitude; - Applicants must have a passion for providing the best in customer experience; - Ability to speak, read and understand clear, concise and fluent English; - Basic math skills; - Knowledge of mixology and bar operations - Ability to work in a fast-paced environment; - Ability to multitask and switch tasks seamlessly; - Up to three-months related training or equivalent combination of education and experience; - Ability to follow instruction; - Ability to understand written and verbal instructions; - Be able to demonstrate an understanding of WH&S policies & procedures; **How to Apply....** **APPLY NOW** **No recruitment agencies please

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