Customer Service Attendant

2 weeks ago

Blacktown, Australia Workers Lifestyle Group Full time

**Work at one of the largest and most successful venues in Western Sydney**:

- ** Ongoing opportunities for training and development to help grow **your** career within the hospitality industry.**:

- ** Working within a team who has a passion for providing the best customer service experience to our members and guests across 3 venues.**

**Blacktown Workers Club is seeking friendly, experienced, well presented and vibrant Customer Service Professionals who are able to join our team.**

**About Us....**

By any measure, the story of **Blacktown Workers Club** is a proud record of achievement. Its continuing success is a result of its strong relationship to its members and the community from which it has grown and its relevance and value as a recreational, sporting, entertainment and social icon in Sydney’s burgeoning west.

From very humble beginnings to one of the largest and most successful venues in Sydney, the **Blacktown Workers Club** possesses a strong philosophy on stability and progress and prides itself on maintaining a true sense of community. Featuring five floors of sporting and health facilities, four restaurants, multiple function rooms, a showroom, a great selection of sub and sporting clubs and a host of other facilities for its members, the **Blacktown Workers Club** is the entertainment and leisure capital of Western Sydney.

**About the Role....**

Your main focus will be to provide fast and efficient service to patrons in a knowledgeable and professional manner, while maintaining the cleanliness of the Club and following the Club’s Guidelines, Policies and Procedures.

**In this role you will be required to**:

- Provide excellent customer service to patrons;
- Prepare drinks for Club patrons upon receiving their order in a prompt ,friendly and professional manner.
- Provide service to Club patrons within the gaming areas of the venue.
- Always be familiar with the Club’s products, offers, procedures and policies; ensuring compliance with the Clubs RSA / RCG policies and any incidents reported accordingly;
- Ensure the cleanliness of the Club at all times while adhering to Covid 19 policies and procedures:

- Adhere with all Blacktown Workers Club (Group) workplace policies and procedures;
- Be available to work evenings and weekends inline with the hospitality needs of our members and guests.

**About You...**

**To be successful in this role, you will require the following qualifications, skills & experience**:

- Hold a current NSW Responsible Service of Alcohol Competency (RSA);
- Hold a current NSW Responsible Conduct of Gambling Competency (RCG):

- Excellent Communication and interpersonal skills;
- Possess a "Yes, can do" attitude;
- Applicants must have a passion for providing the best in customer experience;
- Ability to speak, read and understand clear, concise and fluent English;
- Basic math skills;
- Knowledge of mixology and bar operations
- Ability to work in a fast-paced environment;
- Ability to multitask and switch tasks seamlessly;
- Up to three-months related training or equivalent combination of education and experience;
- Ability to follow instruction;
- Ability to understand written and verbal instructions;
- Be able to demonstrate an understanding of WH&S policies & procedures;

**How to Apply....**

**APPLY NOW**

**No recruitment agencies please

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