Product Quality and Compliance Coordinator

Location: Geelong
- Brand: Training & Employment
- Date Posted: 7 May 2025

Location: Victoria - Hybrid (ability to work from a genU site & WFH)
Full Time - 12 Month Cotract (Maternity Leave Cover)
Pay Range: genU Training Enterprise Agreement - General Staff Level 6 Start $40.82 ph + Super
Not-for-Profit: Salary package up to $15,900 per annum each FBT year plus further meals and entertainment benefits up to $2,649 per annum

genU Training is a division of genU that delivers valuable, job-ready and nationally recognised qualifications and vocational short courses. We also advocate for expanded education and training options to people who live with a disability, long-term unemployed and those most vulnerable in the community

We’re seeking a Product Quality and Compliance Coordinator to ensure the quality and compliance of training products and tools. This role will support frontline compliance checks, maintain key training documents and registers, and contribute to continuous improvement through data analysis and reporting.

Working closely with the Learning Experience Manager and RTO stakeholders, the Coordinator will help uphold operational compliance across learning and assessment practices

**About the Role**:

- Support the development and compliance of accredited and non-accredited learning and assessment products, ensuring alignment with training package requirements.
- Maintain key quality and compliance records, including Training and Assessment Strategy documents, course structures, and industry engagement registers.
- Conduct compliance checks across learning materials, marketing collateral, and participate in validation activities to support RTO self-assurance processes.
- Collaborate with internal teams and stakeholders to contribute to continuous improvement and administrative updates of RTO-specific procedures.
- Prepare reports, communicate effectively across teams, and represent genU Training in committees and quality-related initiatives.

**What We’re Looking For**:

- Comprehensive understanding of RTO Standards, training package requirements, and extensive experience in developing and mapping accredited training products across diverse delivery modes.
- Strong attention to detail and organisational skills, with the ability to manage multiple projects and maintain accurate compliance records.
- Excellent written and verbal communication skills, with confidence in preparing reports and engaging with a range of stakeholders.
- Proactive and collaborative approach to teamwork, with the ability to contribute to continuous improvement and quality assurance processes.
- High level of personal integrity, accountability, and initiative when working independently or as part of a cross-functional team.

**Qualification**:

- Certificate IV in Training and Assessment (desirable)

**Essential**:

- NDIS Screening Workers Check (willing to obtain)
- NDIS Worker Orientation Module Certificate of Completion (willing to obtain)

**genU staff enjoy a range of benefits, including**:

- Increased Take-Home Pay: Non-profit salary packaging up to $15,900 per annum each FBT year, plus additional meals and entertainment benefits, novate lease and more
- Extra Leave: 5 additional personal leave day above the NES = 15 days per year
- Purchased Leave: Up to 4 weeks off additional leave can be purchased
- Employee Discount Program: Save with discounts at over 450 of Australia’s favorite retailers and service providers, including Coles, Woolworths, and JB HI-FI.
- University Study Discount: Eligible for a 25% fee reduction towards undergraduate and postgraduate courses at Torrens University.
- Commitment to Staff Health & Wellbeing: 24/7 access to an innovative, holistic employee assistance program supporting emotional, mental, financial, and physical health.

**Why Join genU?**

At genU, we are committed to supporting adjustments throughout the recruitment and selection process, as well as during employment.