Operational Performance and Compliance Manager

**Develop and implement processes that analyse business and operational intelligence**:

- **Ongoing full-time opportunity**:

- **VPS5: $113,022 - $136,747 plus superannuation**

The Department of Justice and Community Safety (the department) is seeking an Operational Performance & Compliance Manager, to provide a critical role within Corrections Victoria / Custodial Operations.

**About the Business Unit**

Corrections Victoria is a business unit of the Department of Justice and Community Safety (DJCS). Corrections Victoria's vision is 'Safer prisons, safer people, safer communities'. Our mission is to have 'A safer, smarter system with a skilled and supported workforce, that enables people in our care to make better decisions'. Corrections Victoria is responsible for the direction, management and operation of Victoria's prison system and post-sentence scheme.

Marngoneet Correctional Centre and Karreenga Annex is a medium security facility that houses a mix of sentenced and remand men and is located 6km north-west of Lara, 20km from the centre of Geelong and about 70km from Melbourne. The role of the facility is to contain men in custody safely, securely and humanely, focusing on the individual needs of the men with the aim of providing a successful transition back into the community or on their continued journey through the prison system. The facility has a strong focus on achieving positive outcomes and provides a range of engaged services. Our highly skilled workforce provides supervision and case management and are dedicated to enhancing opportunities to strengthen prisoner pathways.

Both facilities are designed to provide safe, secure, and humane containment of those in our care, managed by the one leadership team. Our operating model strives to replicate the outside community environment as much as possible, promoting opportunities for personal growth, accountability, and the development of skills needed for life beyond imprisonment.

Marngoneet's modern approach to the delivery of correctional services supports the rehabilitation of individuals through the provision of programs and services that address the underlying causes of their offending behaviour. A suite of clinical and vocational programs aim to address the specific needs of each person, preparing them for a successful reintegration back into the community or equipping them for the next stage of their journey within the correctional system.

**About the Role**

The role of Operational Performance & Compliance Manager involves the delivery of multi-faceted services aimed at supporting and influencing decision making processes within the facility. The position provides leadership, advice, reporting and assistance across a variety of custodial and non-custodial portfolios with its primary focus on quality with service delivery to achieve organisational goals.

The Operational Performance & Compliance Manager requires advanced knowledge of business management principles in order to provide high level analysis, evaluation and reporting to support of business objectives.

The position also requires the ability to effectively manage and communicate with complex stakeholders across varied forums such as compliance frameworks, management teams and executive committees.

Some of your duties will include:

- Manage the development, implementation and maintenance of business unit and corporate reporting systems for Marngoneet Correctional Centre
- Manage and maintain an effective compliance framework within Marngoneet Correctional Centre
- Plan, co-ordinate and manage a range of projects, including researching and preparing preliminary briefing papers and managing the interface between projects and their implementation.

To learn more about this role before applying, please read the attached position description.

**About you**

To be successful in this role, you will have:

- Demonstrated experience in research and implementation and evaluation of projects.
- Highly developed communication, interpersonal, analytical and conceptual skills and a demonstrated ability to provide leadership through innovative, practical solutions, authoritative advice and effective negotiation at a senior level with both Corrections Victoria and external agencies.
- Demonstrated experience directing, overseeing, and managing daily business activities and developing and implementing effective business strategies.
- Demonstrated ability in work organisation and project management skills, including the capacity to manage priorities within a changing environment, maintain attention to detail and successfully balance competing priorities.

**Qualifications**
- Relevant experience within a custodial environment is desirable.

**How to Apply**

**IMPORTANT INFORMATION**:
**CHILD SAFE STATEMENT OF COMMITMENT**:
The Department of Justice and Community Safety is committed to the safety and wellbeing of children and young people. We seek to prevent harm of any kind impacting child