Service Receptionist

5 days ago

Adelaide, Australia Commercial Motor Vehicles Pty Ltd. Full time

Who is CMI Toyota?
CMI Toyota has been operating since 1963 and is one of the most highly recognised, top performing dealerships in Australia. As South Australia’s number one Toyota dealer, we pride ourselves on our commitment to an exceptional customer experience whilst providing our team with an excellent working environment and enviable culture. CMI Toyota is a subsidiary of the CMV Group of companies, a proudly South Australian family-owned business for over 90 years employing over 2000 employees and representing some of the best automotive brands in the world.
At CMV Group, we firmly believe that our people are our greatest asset. We foster a workplace culture built on safety, mutual respect, and shared success. Our team members enjoy a rewarding employee experience, with access to ongoing professional development, and a supportive environment that encourages growth and celebrates achievements. Whether you’re just starting out or looking to take the next step in your career, CMV Group offers a place where you can truly thrive - professionally and personally.
Your new role
Our Service Receptionists are one of the first points of contact for our service customers over the phone and in our dealerships. In this role, you’ll demonstrate your friendly, enthusiastic and professional demeanour to take service bookings and provide customer service support in a timely and accurate manner. You’ll use your attention to detail and self-starting nature to achieve efficiency and effectiveness in a busy, yet rewarding role.
What you’ll be doing
- Attending to phone calls and resolving enquiries in a professional manner
- Accurately processing service bookings in the system
- Submitting special purchase orders in collaboration with the service department
- Supporting other admin activities and data entry as required

About you
**Your success in this role will be supported by**:

- Prior experience in admin, reception and/or customer service roles
- A customer-first mindset, with excellent communication and interpersonal skills
- A strong ability to organise and manage time in a busy environment
- Exceptional attention to detail, admin skills, and general computer proficiency
- A current driver’s license (essential)

What’s in it for you?
If the prospect of working in a close-knit team with a strong company culture under one of SA’s most respected brands is not enough for you, additional benefits of the role include:

- Generous, above-award hourly rate plus other great employee perks
- Legendary annual company galas, family picnics, and Christmas hampers
- A diverse organisation offering development and internal promotion
- Extensive Employee Assistance Program to support you at every stage of life
- Industry-leading employee initiatives covering financial, mental, and physical wellbeing

How to apply

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