
Client Services Manager
2 weeks ago
**JOIN US - SHAPE LIVES - BUILD YOUR CAREER**
Challenge Community Services has been a cornerstone of community support for over 65 years, providing a wide range of services including Disability Services, Foster Care, Allied Health, and supported employment. Our mission is to empower individuals and enhance the communities we engage with through compassionate, collaborative, and people-focused services.
About the Role:
We are seeking a dynamic and compassionate Client Services Manager to lead our Disability Services division. This pivotal role involves overseeing the delivery of support services across multiple sites, ensuring alignment with NDIS and other government-funded program requirements.
As a Client Services Manager, you will drive a culture of continuous improvement and excellence in service delivery while working collaboratively with HR, Rostering, Quality Safeguarding and Practice, and Business Support and Systems Administration.
- ** Service Delivery**: Oversee client support services across multiple sites, ensuring alignment with client goals and NDIS requirements. Implement person-centred approaches to promote independence and community integration.
- ** Team Leadership**: Mentor and support your team, fostering a positive culture. Conduct performance reviews and facilitate professional development.
- ** Operational Management**: Ensure accurate service agreements, monitor financial performance, and take corrective actions to meet budget goals.
- ** Compliance**: Ensure adherence to NDIS standards and legislative requirements. Conduct audits and drive continuous improvement.
- ** Stakeholder Engagement**: Build strong relationships with clients, families, carers, and stakeholders. Facilitate feedback to enhance service delivery.
- ** Collaboration**: Work closely with HR, Rostering, and other departments to ensure efficient and cohesive service delivery.
About You:
**Essential**:
- Certificate IV in Disability, Community Services, or a related field, or at least 3 years of experience in Disability Services.
- In-depth knowledge of the disability sector, including NDIS funding and compliance.
- Strong leadership skills with experience in coaching and mentoring teams.
- Excellent communication, organisational, and negotiation skills.
- Proficiency in client management systems and Microsoft Office Suite.
**Desirable**:
- Tertiary qualification in Social Science, Health or a related field.
- Experience in setting up new services and managing multiple sites.
**Requirements**:
- Current Australian Driver’s Licence.
- Current NSW Working with Children’s Check
- NDIS Worker Screening Check
- Current Police Check
- COVID-19 vaccination certificate.
Why Join Us?
- ** Career Growth**: Engage in continuous professional development and take part in our leadership succession planning.
- ** Meaningful Work**: Make a significant impact in the lives of individuals with disabilities and their support networks.
- ** Supportive Environment**: Work in a collaborative team that values your expertise and contributions.
- ** Fitness Passport**:access for you and your family to multiple facilities through the Fitness Passport program
- ** Salary Packaging Options and Entertainment/Meal Card** (if eligible)
- ** Celebrate You**: Take a day off on your birthday
**How to apply**:
Confidential enquiries can be made by contacting Kathleen Hyndes
**Closing Date - 7th September 2025**
**We acknowledge the traditional owners of the land on which we work and live, and pay my respects to their elders past and present.
-
Client Services Manager
1 week ago
Ipswich, Australia Challenge Community Services Full time**JOIN US - SHAPE LIVES - BUILD YOUR CAREER** About the Role: We are seeking a dynamic and compassionate **Client Services Manager** to lead our Disability Services division. This pivotal role involves overseeing the delivery of support services across multiple sites, ensuring alignment with NDIS and other government-funded program requirements. You'll...
-
Client Services Manager Ipswich
11 hours ago
Ipswich, Australia Challenge Community Services Full timeJoin to apply for the Client Services Manager Ipswich - Full Time role at Challenge Community ServicesJOIN US - SHAPE LIVES - BUILD YOUR CAREERAbout The RoleWe are seeking a dynamic and compassionate Client Services Manager to lead our Disability Services division. This pivotal role involves overseeing the delivery of support services across multiple sites,...
-
Client Services Manager Ipswich
14 hours ago
Ipswich, South Dakota, Australia Challenge Community Services Full timeJoin to apply for the Client Services Manager Ipswich - Full Time role at Challenge Community ServicesJOIN US - SHAPE LIVES - BUILD YOUR CAREERAbout The RoleWe are seeking a dynamic and compassionate Client Services Manager to lead our Disability Services division. This pivotal role involves overseeing the delivery of support services across multiple sites,...
-
Disability Services Manager
2 weeks ago
Ipswich, Australia Claro Aged Care and Disability Services Full timeRare leadership opportunity to work across various accommodation sites with our amazing clients - Monthly RDO and competitive salary - Permanent full-time role **Who we are**: Claro Disability Services is a leading provider of disability services across Australia. We provide outstanding, customer-focused disability services to Australians in their own...
-
Client Services Officer
2 days ago
Ipswich, Australia Berritta Consulting Full timeWe want to talk to you about what your next career opportunity / dream role is - We want to know where you want to take your career - We have hundreds of clients, but we want to find someone that matches your values and career expectations - We understand work life balance is important, we want to find you something that gives you that without restricting...
-
Client Services Co-ordinator
1 week ago
Ipswich, Australia Aboriginal and Torres Strait Islander Legal Service Full timePurpose of the role Under the direct guidance of senior staff, (including the Regional Manager where appointed) provide professional, friendly, and culturally sensitive services to staff, clients, and visitors. A major component of this role involves co-ordinating a busy switchboard and reception area. It means being the first point of contact for our...
-
UK Client Service Specialist
17 hours ago
Ipswich, Australia beBeeClient Full time $74,281 - $102,876Job OverviewWe are seeking a dynamic and proactive individual to join our team as a Client Service Advocate based in Ipswich.This is an exciting opportunity to contribute to the success of our business by providing exceptional client service, managing accounts, and coordinating post-placement services.
-
Client Services Assistant
3 weeks ago
Ipswich, Australia Shannex Incorporated Full timeJoin to apply for the Client Services Assistant role at Shannex Incorporated1 week ago Be among the first 25 applicantsJoin to apply for the Client Services Assistant role at Shannex IncorporatedJob DescriptionIf you take pride in being compassionate, honest, professional, and safe, consider an exciting and rewarding career at Shannex. Our communities offer...
-
Client Services Assistant
3 weeks ago
Ipswich, South Dakota, Australia Shannex Incorporated Full timeJoin to apply for the Client Services Assistant role at Shannex Incorporated1 week ago Be among the first 25 applicantsJoin to apply for the Client Services Assistant role at Shannex IncorporatedJob DescriptionIf you take pride in being compassionate, honest, professional, and safe, consider an exciting and rewarding career at Shannex. Our communities offer...
-
Client Engagement Officer
4 days ago
Ipswich, Australia Healthy Life Community Services Pty Ltd Full timeThe role of Client Engagement Officer is to provide leadership, support, and supervision to Team Leaders, residential workers, to play a lead role in the creation of a therapeutic culture and work as part of a broader team to deliver high quality care to people in our care. As the client engagement officer, you are responsible for overseeing the day-to-day...