Disability Services Manager
2 weeks ago
Rare leadership opportunity to work across various accommodation sites with our amazing clients
- Monthly RDO and competitive salary
- Permanent full-time role
**Who we are**:
Claro Disability Services is a leading provider of disability services across Australia. We provide outstanding, customer-focused disability services to Australians in their own homes, and in the community.
Our name ‘Claro’ comes from Latin and means ‘to brighten’ - and we’re here to enable you to shine. Whether you or a loved one are seeking support to stay independent at home, comprehensive care to meet personalised goals, or a new specialist disability home - we’ll work in partnership with you and make it happen.
**The Opportunity**:
We have an exciting opportunity for a Disability Services Manager
- Residential Services to join a supportive and inclusive team. This role will provide client services management for our clients. Critical functions of this role include care plan management and review, client documentation management, point of contact for client, management, and improvement of the clients experience through engagement of care teams and stakeholders, and oversight of funding utilisation.
The Disability Services Manager - Residential Services will work in partnership with clients and their families to identify assessment care needs and support services required to promote enablement, dignity, independence and choice. While the primary site for this role is based in Ipswich, a crucial part of the role will involve regularly traveling to and managing SIL/Accommodation homes across Beaudesert and Helensvale.
**You will be responsible for, but not limited to**:
- Effectively engage in client relationship management to ensure high quality customer experience
- Ensure effective care plan review and management
- Leading and provide coaching to support workers in effective methods for delivering and exceeding client expectations
- Service level monitoring including the review of funding and client/carer satisfaction
- Ensure consumer support plans and assessments are completed within required timeframes
- Conduct case conferences with internal and external stakeholders in conjunction with the consumer and/or their representative when needs change or review of needs is required
**To be successful in this role you will have**
- Demonstrated experience in a Community Services Co-ordination or Case Management role
- Demonstrated experience in managing SIL/Disability accommodations
- Certificate IV in community services, or relevant discipline (preferred)
- Demonstrated experience supervising, supporting, and training staff
- Knowledge of OH&S legislation relevant to aged care and disability service sector
- Can work effectively as part of a multidisciplinary care team
- Build strong relationships with customers, case managers and other key stakeholders
- High level of written and verbal communication skills
**Additional Requirements**:
- NDIS Worker Screening Check
- National Police Certificate
- Current Drivers license
**What’s in it for you**:
- Opportunity to work for the nation's largest health and aged care provider, with a rapidly growing and progressive vision
- Friendly team environment with a great community care spirit
- Employee Assistance Program for staff and their families
- Rostered day off for real work-life-balance
**How to apply
-
Ipswich, Australia Challenge Community Services Full time**The role** Challenge Community Services is currently looking for a dedicated and passionate full-time Operations Manager to join our Accommodation team working between Camden and Unanderra. The Operations Manager - Accommodation is responsible for leading and managing the effective and efficient operation of a portfolio of accommodation services with...
-
Disability Services Manager
3 weeks ago
Ipswich, South Dakota, Australia Claro Full timeWho we are: Claro Disability Services is a leading provider of disability services across Australia.We provide outstanding, customer-focused disability services to Australians in their own homes, and in the community.Our name 'Claro' comes from Latin and means 'to brighten' – and we're here to enable you to shine.Whether you or a loved one are seeking...
-
Client Services Manager
1 week ago
Ipswich, Australia Challenge Community Services Full time**JOIN US - SHAPE LIVES - BUILD YOUR CAREER** About the Role: We are seeking a dynamic and compassionate **Client Services Manager** to lead our Disability Services division. This pivotal role involves overseeing the delivery of support services across multiple sites, ensuring alignment with NDIS and other government-funded program requirements. You'll...
-
Disability Support Worker
1 week ago
Ipswich, Australia Vibe Disability Support Full timeMale Disability support worker required for male participant. Community access and in home care shift. Must be available for a selection of 6am to 10am shift and 1pm to 5pm shift. Experience with or an understanding of complex behaviours is desirable but not essential. Applicants with a positive attitude, emotional intelligence and and understanding of...
-
Client Services Manager
2 weeks ago
Ipswich, Australia Challenge Community Services Full time**JOIN US - SHAPE LIVES - BUILD YOUR CAREER** Challenge Community Services has been a cornerstone of community support for over 65 years, providing a wide range of services including Disability Services, Foster Care, Allied Health, and supported employment. Our mission is to empower individuals and enhance the communities we engage with through...
-
Disability Support Worker
6 hours ago
Ipswich, Australia Arch Disability Pty Ltd Full timeArch Disability Pty Ltd is a rapidly growing business dedicated to providing ‘first-class’ NDIS services and ensuring all clients receive the quality care they truly deserve. Due to our current growth, we are now seeking to hire experienced, qualified staff to work with our dynamic, highly experienced teams. The role we are currently seeking committed...
-
Client Services Manager Ipswich
18 hours ago
Ipswich, Australia Challenge Community Services Full timeJoin to apply for the Client Services Manager Ipswich - Full Time role at Challenge Community ServicesJOIN US - SHAPE LIVES - BUILD YOUR CAREERAbout The RoleWe are seeking a dynamic and compassionate Client Services Manager to lead our Disability Services division. This pivotal role involves overseeing the delivery of support services across multiple sites,...
-
Client Services Manager Ipswich
21 hours ago
Ipswich, South Dakota, Australia Challenge Community Services Full timeJoin to apply for the Client Services Manager Ipswich - Full Time role at Challenge Community ServicesJOIN US - SHAPE LIVES - BUILD YOUR CAREERAbout The RoleWe are seeking a dynamic and compassionate Client Services Manager to lead our Disability Services division. This pivotal role involves overseeing the delivery of support services across multiple sites,...
-
Disability Support Worker
1 week ago
Ipswich, Australia Arch Disability Pty Ltd Full time**Job Opportunity: Disability Support Worker** **Location: Ipswich and Brisbane Southside, QLD** Arch Disability Pty Ltd is a rapidly growing organization dedicated to providing top-tier NDIS services, ensuring every client receives the quality care they deserve. As we continue to expand, we are seeking experienced and committed **Disability Support...
-
Ipswich, Australia beBeeCare Full time $60,000 - $80,000Disability Services Manager RoleThis is an opportunity to work in a client-focused and dynamic environment where you will be responsible for delivering high-quality services to individuals with disabilities.The Disability Services Manager will lead and manage a team of support workers, overseeing the delivery of person-centered care plans and ensuring that...
