Sales Manager

**Job Title**:Sales Manager

**Location**:Home Based with view to working in Melbourne Office on a Hybrid Basis

**Type**:Full Time Permanent

**Salary**:Salary: $Competitive + Benefits

**Start Date**:ASAP

**About Us**

Fast growing, technology led company that delivers market leading (and award winning) solutions and services to clients in the UK. We focus on the Insurance industry, the Motor sector, dealing directly with small, medium, and large-scale insurers and are launching our services into the Australian market.

We offer services focussed on investigating and reporting on rental vehicle costs to our customers, leading with technology and data analytics supported by excellent people.

We passionately believe in nurturing, supporting, and developing our people, offering good remuneration and other financial incentives. If you want to grow with our business, we will support your career development.

We believe in being disruptive, challenging the norm, a fierce focus on first class service and a can-do attitude. We want all our clients to feel that we're a delight to deal with, with the engagement and delivery process a breeze.

The role is primarily home based, with some travel into a Melbourne (or near) office at some point in the future.

We're flexible and keen to bring the right people into the business, shaping the role around the individual wherever possible. We offer competitive rates of pay, with the opportunity to grow remuneration based upon business and personal performance.

**Job description**

We are looking for an excellent Sales Manager to lead client acquisition whilst ensuring the profitability of all customers within the business.

**Key tasks will include**:

- Supporting the delivery of the business growth targets.
- Developing and maintaining a qualified sales pipeline, as part of Account Plans
- Identifying new opportunities, with both new and existing clients, in line with the company strategies and financial targets.
- Developing and maintaining key relationships with the customers’ supply chain personnel, operational managers and claims handlers; providing account management and support to existing, and newly won, clients
- Facilitating and leading: Regular business performance review meetings.

Data led insight into product usage.
Additional customer training/ continued support/ refresher activity of their use of Bridgetech products and systems ensuring the customer maximises the benefit and service from our products
Identifying any customer challenge with any products and/ or systems and take action or feedback into the business to resolve.
Owning any customer issue from identification through to resolution
Delivering on your promises
Owning the development and maintenance of ongoing client account plans.
Being a brand ambassador

**Skills and Knowledge Requirements**
- Experience in motor claims is essential, with a preference for experience in Credit Hire
- Experience in a similar role is advantageous
- Excellent interpersonal and communication skills over a variety of media.
- Commercial Creativity is required to succeed in role
- An ability to work to strict and testing deadlines, whilst delivering world class customer service and hitting targets
- Ability to work on your own and as part of a team
- Ability to prioritise workloads and work accordingly
- Computer Skills (MS Office)

**Success Criteria**
- Delivering on target, or above, customer revenue and EBITDA growth in all accounts Year on Year
- Not losing an account for anything that falls within our control
- Having the trust of your customers that you deliver on time and to expectations whilst delivering a superb Voice of Customer (VOC) score
- Strong relationships with the Technology and Operational areas of the business enabling a can-do attitude to change or challenges

**Job Types**: Full-time, Permanent

**Benefits**:

- Work from home

Application Question(s):

- Are you authorised to work in Australia?*
- How many years experience in motor claims/credit hire do you have? Please specify below*
- Please tell us about your most recent sales pipeline & performance*
- Tell us about your biggest Sales/AM win*
- Tell us about your biggest Sales/AM challenge*
- Please tell us about your current salary & bonus/commission structure*
- What is your current notice period & is it negotiable?*

Work Location: Hybrid remote in East Melbourne, VIC 3002