Team Leader Homelessness Services

Number of Positions Available:

1

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- ABOUT US

- The Salvation Army is one of Australia’s largest and most-loved charities, helping thousands of Australians every year find hope in the midst of all kinds of personal hardship. The Salvation Army offers the opportunity to use your professional skills and expertise to make a real difference in the lives of people who need help most.
We are seeking a values-driven Mission Team Leader who will lead an effective and high functioning team of case managers.

Why this role matters

The Salvation Army Australia’s Homelessness Stream provides high quality, person centred services to people at risk, and or experiencing homelessness. We support adults and families, including accompanying children with accommodation, case management, outreach support, financial assistance, connection and referral to other specialist services.

Our philosophy is that every person deserves dignity, respect and quality of service and that no one should be without a safe, affordable and secure home. Services are free, voluntary, accredited and delivered by professional and committed staff.

About the role

We are seeking a values-driven Mission Team Leader who will lead an effective and high functioning team of case managers and specialist support workers to deliver client-centred homelessness and state-wide corrections program for people who are homeless, at risk of homelessness or exiting the prison. The role will ensure service practice models and standards are achieved and deliver on funding body requirements are met in the Housing Connect SASH, Veteran Services and the Street to Home programs.

You will successfully
- Implementation of service delivery processes, practices and tools
- Train and develop the team’s skills required of the Housing support services, supported accommodation and residential services within the community services sector
- Quality service delivery meets the needs of client groups; for example, service user entry, intake, case management/service delivery planning, and progress and outcomes for clients
- Provide specialist expertise to workers to resolve complex case management issues
- Monitoring service performance targets and collaboratively identifying strategies to address issues with program team members
- Running regular team meetings and participation in state and national meetings
- Managing team and program resources as required e.g. vehicles, equipment and property
- Capacity to be ‘on call’ after hours
- Line management and supervision of case managers & support workers
- Reflective practices are implemented for the team and contribute to improved outcomes for clients
- Develop the capability of the team through coaching and training
- Assisting with the frontline implementation and review of practice model, including communities of practice, processes and implementation of change

This is a full-time, permanent position located in Hobart Tasmania however, travel may be required to other sites/services. Salary and conditions are in the SCHADS A Level 6.

You will have
- Degree qualification in social work, welfare, community development or related field or Demonstrated high level of sector knowledge and skills attained through previous appointments, service and study/development
- Significant experience in social services environment, withing Housing and Homelessness industry highly desirable
- Relevant experience in supervising and supporting staff
- Willingness to undergo a criminal history check
- Current Tasmanian Drivers Licence
- Current Working with Vulnerable People Registration

We are committed to providing a safe environment for our people. Please note that The Salvation Army has a mandatory vaccination procedure.

What we offer
- Flexible working conditions
- (Maybe eligible to) NFP salary packaging ($15,900 tax free) plus meals and entertainment benefits
- Employee Assistance Program - Independent confidential counselling service
- Financial, retail and lifestyle discounts and benefits
- Discounted health and fitness programs through Fitness Passport
- Up to 8 weeks leave per year through our purchase leave scheme
- Generous Parental Leave offering of 12 weeks
- Up to 5 days paid leave per year to support a TSA program or activity
- An inclusive culture of dedicated, passionate, and professional team members
- Positively supporting and impacting the lives of others through your career contribution

Enquiries only

Position Description request: R9545 Team Leader Homelessness Services
- The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. _
- We value people of all cultures, language