Urgent Search Team Leader- Case Management Services

3 weeks ago

Hobart, Australia Respect Group Limited Full time

We are seeking an experienced and passionate Team Leader to join our dynamic team. In this leadership role, you will coordinate and oversee the Home Care Package Program, ensuring the delivery of high-quality, client-centered care. You will work collaboratively with the Case Management team and other key stakeholders to ensure that services are provided effectively, efficiently, and in alignment with the client’s goals.

Key Responsibilities:

- Lead and coordinate the Home Care Package Program, working in conjunction with senior management to ensure effective delivery of services.
- Lead the case management model of care, monitoring client outcomes and service effectiveness.
- Monitor package expenditure to ensure services are provided within budget and Home Care Package guidelines
- Contribute to marketing efforts to drive growth in Home Care Packages.
- Identify and implement service improvements to enhance care quality and competitiveness.
- Build and maintain relationships with key stakeholders, including government agencies, healthcare providers, and community organisations
- Ensure compliance with data collection requirements and funding targets.
- Actively manage compliments, complaints, and feedback, striving for continuous improvement

Requirements:

- Minimum of 3 years’ experience in aged care, home care, or a related discipline.
- Sound knowledge of the Home Care and/or Aged Care industry, including the Aged Care Quality Code of Conduct, Aged Care Standards, and accreditation processes.
- Strong communication skills with the ability to build rapport with internal and external stakeholders
- Experience in budgeting and fund management related to Home Care Packages
- Willingness to travel both intra and interstate
- Availability to participate in after-hours on-call duties

Benefits:

- Enhanced Quality of Care: A Team Leader ensures high standards of care are maintained by guiding and mentoring care staff, ensuring personalized attention to each client’s needs and preferences.
- Leadership and Support for Caregivers: The Team Leader provides hands-on support to caregivers, offering guidance, advice, and problem-solving strategies to improve performance and build confidence in the team.
- Improved Client Satisfaction: A strong leader fosters a caring, compassionate environment, which directly contributes to higher levels of client satisfaction and trust in the services provided.
- Problem Resolution and Conflict Management: A Team Leader is equipped to address any challenges or conflicts that may arise between clients, caregivers, or families, ensuring that issues are resolved promptly and professionally.
- Increased Team Morale and Retention: Strong leadership creates a positive and supportive work environment, which helps to boost team morale, reduce turnover, and attract high-quality talent to the home care team.
- Personal Growth and Career Progression: Team Leaders are offered opportunities to develop their leadership and management skills, with potential for further career progression within the organization.
- Salary Packaging: Enjoy the added benefit of salary packaging, allowing you to make the most of your earnings by accessing tax-effective benefits, including items like mortgage payments, rent, and more, improving your financial flexibility and well-being.

#J-18808-Ljbffr

  • ▷ (Urgent Search) Produce Assistant Team Leader

    3 weeks ago

    Hobart, Australia Hill Street Full time

    Overview We are seeking a dynamic, driven and enthusiastic Produce Assistant Team Leader to join our Blackmans Bay team on a full-time basis! If you have experience in a fresh produce department, along with leadership skills and a passion for customer service, we would love to hear from you. Responsibilities - Excellent communication and people...

  • Case Manager

    2 weeks ago

    Hobart, Australia integratedliving Australia Ltd Full time

    Overview Think you can change lives as a Case Manager? You absolutely can. About the Role As a Case Manager, you’ll support clients across Hobart with care that’s truly personal. You’ll work closely with them, their familiesand healthcare professionals to create tailored plans that fit their lives, goals, and routines. It’s all about helping...

  • Case Manager, Settlement and Youth Services

    4 weeks ago

    Hobart, Australia Migrant Resource Centre Full time

    Case Manager – Settlement and Youth Services - Job Type: Part-time (0.8 FTE), fixed-term until 30 June 2027 - Location: Hobart - Award and Level: SCHADS Level 4 We are seeking a compassionate and motivated Case Manager to join our Settlement and Youth Services Program based in Glenorchy, Hobart, as part of an exciting new Financial Wellbeing Program made...

  • Team Leader

    3 weeks ago

    Hobart, Australia Advanced Personnel Management Full time

    Make the next move in your career and step into a Team Leader position with Early Start Australia in Hobart, Tasmania! This is a Full-Time position, available to an experienced Speech Pathologist looking to progress to the next step in their journey. (Relocation allowance will be considered for those moving from another state) What we're about: Early...

  • Team Leader

    2 days ago

    Hobart, Tasmania, Australia CVGT Employment Full time $80,000 - $120,000 per year

    CVGT Employment is entering an exciting new chapter with the launch of the Inclusive Employment Australia (IEA) program - an evolution in how we support people with disability, injury, or health conditions to find meaningful, sustainable work.About UsAt CVGT Employment, we believe meaningful work transforms lives. Since 1983, we've been connecting people...

  • Cluster Manager

    4 weeks ago

    Hobart, Australia Retailworld Resourcing PTY Ltd. Full time

    Cluster Manager | TAS A unique opportunity for a Store Manager to step up into a Cluster Manager across Tasmania! This is an exciting opportunity for an experienced Cluster Manager to oversee multiple fashion retail locations and lead a dynamic team to success based out of Launceston. In this key leadership role, you will be responsible for driving sales...

  • Case Manager

    6 days ago

    Hobart, Tasmania, Australia Jobs via eFinancialCareers Full time $60,000 - $90,000 per year

    Primary DetailsTime Type: Full timeWorker Type: EmployeeCase Manager - Workers CompensationHobart locationPermanent, Full time roleThe opportunityWe are seeking talented individuals to join our Workers' Compensation team in TAS. As a Case Manager you will deliver an exceptional customer experience journey through managing the end-to-end claims process,...

  • Case Manager

    1 week ago

    Hobart, Tasmania, Australia QBE Insurance Group Full time $60,000 - $90,000 per year

    Primary DetailsTime Type: Full timeWorker Type: EmployeeCase Manager – Workers Compensation Hobart locationPermanent, Full time roleThe opportunityWe are seeking talented individuals to join our Workers' Compensation team in TAS. As a Case Manager you will deliver an exceptional customer experience journey through managing the end-to-end claims process,...

  • Team Leader of Corporate Services

    2 weeks ago

    Hobart, Australia HAYS Full time

    Cooperate Service Team Leader Role in Not-for-Profit **Your new company** Hays are proud to be partnering with a large, state-wide Not-for-Profit organisation. With a focus on tailored support for families and individuals, they have been supporting Tasmanians for over 27 years. They pride themselves on providing disability, mental health, and aged care...

  • Urgent Search! Cardiologist

    1 week ago

    City of Hobart, Australia Mediix Full time

    Staff Specialist – Cardiologist Electrophysiology & General Cardiology | Public Health Service | Tasmania Permanent Full-Time | $216,300 – $296,640 + Incentives & Allowances We are recruiting for a leading tertiary hospital in southern Tasmania that is seeking a dedicated Staff Specialist – Cardiologist with expertise in electrophysiology to join...