Cashflow Operations Officer

**About the Role**
We are currently looking for a Cahflow Operations Officer for our high performing BOQ Finance Team in Brisbane. The main purpose of this position is to work with the team to process IPF loan approvals/declines in line with credit policy.

Some of the key responsibilities which will be undertaken by the successful applicant include:

- Timely processing of loans within BOQCF Lending Criteria.
- Maintain strong working relationships with Brokers and Business Development Managers.
- Ensure all loans and endorsements received are processed in line with the current SLA.
- Monitor and follow up pending loans, engaging key stakeholders.
- Ensure all communication with clients and brokers is done in a polite and professional manner.

**About you**
- Understanding of basic loan requirements and workings
- Understanding of insurance products
- Experience with processing high volumes of work
- Ability to make decisions in line with delegated authority
- Ability to process high volume of work
- High attention to detail
- Ability to problem solve within authority limits using resources available.
- Graduates encouraged to apply

**About Us**
BOQ is one of Australia’s leading regional banks and provides a genuine alternative for Australian financial services customers and employees. Our purpose is to create prosperity for our customers, shareholders and people through empathy, integrity and by making a difference. Our ambition is to be known as the bold challenger bank; with multi-brands that are digitally enabled with a personal touch.

BOQ is passionate about providing opportunities for you to develop your career as we continuously adapt and deliver in a transformational and collaborative environment with a strong focus on community.

BOQ’s Inclusion vision is to foster a workspace that values and leverages difference and creates new possibilities, a place where our people feel confident to bring their best selves to work every day. We embrace difference and believe that our workforce should reflect the customers and communities that we serve.

In 2021 BOQ Group was awarded a Workplace Gender Equality Agency (WGEA) Employer of Choice for Gender Equality citation.

**Our Benefits**
- Flexible working arrangements
- Discounted financial products
- Salary sacrificing options
- Paid parental leave with no minimum
- Paid volunteer days
- Purchase annual leave
- BUPA Corporate Plan
- Employee Assistance Program (EAP)
- A ‘zero tolerance’ to Domestic and Family Violence (DFV) with active support for employees experiencing DFV
- Accessible work support through various practices, systems, office adjustments
- Gym, shopping, technology and travel offers
- 5 employee diversity network groups focusing on; First Nations Reconciliation Council, Proudly ME (LGBTIQA+), Multicultural, Gender and Early Career.
- BOQ Group is a member of Pride in Diversity and a participating organisation in the Australian Workplace Equality Index.

**How to Apply**

The Bank of Queensland is committed to diversity and an inclusive workforce. Aboriginal and Torres Strait Islander People are encouraged to apply.

If you are successful for a role with the Bank of Queensland, it is a condition of employment that background screening is completed to ensure that the Bank complies with its obligations under the Anti-Money Laundering and Counter Terrorism Financing Act. These checks may include, but are not limited to: identity, verification, reference checks, criminal background checks, immigration checks, verification of academic qualifications, bankruptcy checks.

Job Reference: BOQ01419