
Technical Support Specialist
5 days ago
Join one of the world’s premier mining technology companies.
- An established business, operating for 36 years, with 22 offices globally.
- A team-first culture, flexible work options, and great benefits.
*
About Us*
Founded 36 years ago, Micromine is a leading provider of next-generation technology for the mineral resources industry. With 22 offices globally, we are one of the world's premier mining software companies, with our solutions used in more than 90 countries, including over 50 mine sites and 3,000 projects.
**What We Offer**
An established multinational business, that is growing fast, with great benefits:
- A generous salary with opportunities for progression.
- Discounted private health insurance.
- Free gym membership.
- Flexible working arrangements to balance work and home life.
- Opportunities for professional development.
- A team-first culture and the chance to work within the mining technology sector.
- A new modern office within Perth’s CBD.
**About The Opportunity**
As the Technical Support Specialist, based at Micromine HQ in the Perth CDB, you will play a key support role for internal employees who use our cloud-based ERP, Oracle NetSuite. Your work will ensure staff are properly trained and that system issues are resolved with mínimal downtime.
Reporting to the Programme Manager, your key responsibilities will include:
- Documenting all support issues in the company support management database.
- Ensuring enhancement requests, bugs, and development issues are raised with the Project Team and are resolved.
- Participating in internal User Acceptance Testing (UAT) of new NetSuite features and / or versions.
- Delivering systems training online and face-to-face with in-house staff.
- Helping build and develop knowledge base articles.
**About You**
You will have a proven background in technical support / help desk positions, where you worked directly with customers to provide training and resolve issues.
Other key skills, experience, and qualifications:
- Recent experience with using cloud-based ERP / CRM solutions (e.g. Oracle NetSuite, SAP, Microsoft Dynamics).
- Well-versed in the use of issue tracking solutions (e.g. Jira, Zendesk, Asana).
**Next Steps**
Video
**Job Types**: Full-time, Permanent
-
Operational Specialist
3 days ago
Perth, Western Australia Technical Resources Full time $120,000 - $180,000 per yearOperational Technology Specialist - FIFO8:6 Roster | Site-basedAre you ready to take on a role where your technical expertise directly supports safe, efficient operations in the resources sector? This is a chance to step into a critical OT position where you'll not only keep essential systems running smoothly but also help shape the future of operational...
-
Specialist Support Coordinator
2 weeks ago
Perth, Western Australia Ark Support Coordination Full time $60,000 - $80,000 per yearCompany DescriptionArk Support Coordination is a social work-based organization focusing on supporting individuals with disabilities within the NDIS framework. The team has extensive experience in providing support to those with complex support needs, including those facing challenges such as justice system involvement, hospital discharges, child protection,...
-
Technical Specialist
1 week ago
Perth, Australia Curtin University of Technology Full time3 year fixed term, full-time position with the possibility of continuing - $95,231 - $102,249 per annum plus 17% superannuation - Additional $2354 - $4708 locality allowance per annum **Job Reference: 1067710** **Please note that you will require full working rights that match the tenure of this role as visa sponsorship will not be considered.** This...
-
Technical Support Specialist
1 week ago
Perth, Australia Nous Group Full time**Nous is a great place to work** Nous Group is an international management consultancy with over 800 people working across Australia and New Zealand, the UK, Ireland and Canada. We are a values-based organisation that is inspired and determined to improve people's lives in significant ways. Working in unique, cross-disciplinary teams we create innovative...
-
Technical Specialist
6 days ago
Perth, Western Australia Allianz Australia Full time $80,000 - $120,000 per yearTECHNICAL SPECIALIST – PERSONAL INJURY – PERTH, WAAt Allianz, we're proud to be named one of the Best Workplaces in Australia 2025 and a Great Place to Work. As a leading global insurance and asset management brand, we prioritise care for our customers, the planet, and each other. We hire the very best people to further our commitment to caring and...
-
Technical Support Specialist
1 day ago
Perth, Western Australia Leica Geosystems PTY LTD Full time $60,000 - $90,000 per yearThe Company:We are Hexagon. At Hexagon, we do not just measure the world – we define its future. As the global leader in measurement technologies, we provide the confidence that vital industries rely on to build, navigate, and innovate. We bridge the physical and digital worlds with cutting-edge metrology, reality capture, and positioning solutions –...
-
Laptop Technical Support Specialist
1 week ago
Perth, Western Australia IT Channel Pty Ltd Full time $60,000 - $80,000 per yearWe are a laptop brand that has been a pioneer in the Australian laptop industry for over 20 years, setting ourselves apart by delivering consistently exceptional quality in both our products and services. Be part of an innovative team of laptop specialists who deeply care about technology and all of its capabilities. With a great job growth model and...
-
Technical Grc Specialist
2 weeks ago
Perth, Australia Latitude IT Full timeTop 20 ASX company - Tremendous career development initiatives - Ownership of the GRC capability We are seeking a seasoned Technical GRC Specialist to join a top 20 ASX company. This is a unique opportunity to work within a dynamic and challenging environment of one of Australia's largest household brands and play a critical role in uplifting the...
-
Lead Control Systems Engineer
7 days ago
Perth, Western Australia Technical Resources Full time $120,000 - $180,000 per yearLead Control Systems Engineer – Perth, WAAre you ready to take the lead in delivering complex, high-impact control systems projects across WA? Our client is a specialist Electrical & Control Systems integrator with a reputation for excellence, a full order book, and a track record of delivering tailored solutions to some of Australia's most exciting...
-
Technical Specialist
3 days ago
Perth, Australia LogiCamms Limited Full time**About Verbrec** Verbrec is a leading mid-tier ASX listed company (ASX: VBC) providing exceptional engineering, operations and training services across the entire asset lifecycle. We help our clients, across the energy, infrastructure and mining sectors, improve efficiency and capability. We have a relentless focus on safety and drive a strong...