Practice Manager

1 week ago

Geelong, Australia North Geelong Medical Clinic Full time

**Part-Time hours**: 15-24

Join North Geelong Medical Clinic in a rewarding, part-time role as a Practice Manager, leading our dedicated team and helping to shape the future of our patient-centred, community-focused clinic.

**About us**

North Geelong Medical Clinic, an accredited general practice established in 2020, has quickly earned a reputation for delivering high-quality care to our diverse community. Our clinic is built on the core values of Accountability, Humanity, and Sustainability, creating a supportive environment for staff, contractors, and patients alike. We take pride in our loyal patient base, which spans all ages and backgrounds, and in the collaborative, team-focused atmosphere we’ve cultivated.

**About the Role**

Key Responsibilities
- Collaborate with the practice owner to facilitate and drive business planning, risk management, financial, HR, Quality Improvement, IT, and compliance systems, upholding high standards of care and a sustainable business model.
- Deliver exceptional customer service to our culturally diverse patient base.
Undertake regular risk assessments in the areas of financial services, human resources, facilities, clinical services and patient services.
- Maintain positive relationships with third-parties, vendors and key stakeholders and ensure practice complies with all contractual obligations.
- Maintain primary responsibility for the practice’s electronic systems and computer security, in consultation with our external IT contractor.
- Maintain awareness of current and new legislation to ensure the practice is complying with all statutory and regulatory obligations including industrial and employment law, workplace health and safety requirements, privacy obligations, and taxation responsibilities.
- Ensure relevant personnel are kept informed and changes are made to systems and procedures as required.
- Fill in for reception when required to cover leave.
- Carefully monitor billing with adept use of systems, including Medicare, WorkCover, TAC, NDIS, and private billing.
- Coordinate ongoing quality improvement initiatives, including maintaining accreditation and updating clinic policies and procedures.

**Required Qualifications and Qualities**
- Demonstrated leadership by example, with strong problem-solving and team management skills
- Proven experience in general practice management
- Strong written and verbal communication skills
- Proficiency with Microsoft Office and Xero (or similar)
- Experience with Best Practice (or similar software)

**Desirable Qualifications**
- Certificate III/IV in Practice Management, Business Administration (Medical) or similar
- Familiarity with software such as Cubiko, PracticeHub, HotDoc, Automed, and/or Surgical Partners
- Experience with tenders, grants, and quality improvement activities

**How to**

**Details**:

- Geelong Otway
- Practice Manager
- Part-Time

**Date Posted**:Monday, 4 November 2024

**Closing Date**:Sunday, 15 December 2024

**Contact**:Courtney Gardner

**Phone**:03 5234 4828

**Location**:
**Name**: North Geelong Medical Clinic

**Address**: 2/75 Separation StreetNorth Geelong vic 3215

**Phone**: 03 5234 4828

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