Practice Manager

Job Category: Health, Medical & Pharmaceutical

Remarkable people; remarkable career.

Are you ready to rediscover remarkable and make a positive impact on people's lives? At GMHBA, every day brings an opportunity to empower and support communities to live well. Join us to be part of something meaningful and discover the remarkable benefits of working at GMHBA.

GMHBA takes pride in being an Australian not-for-profit health insurance and healthcare company that truly values its members. For a rewarding 90 years, we have been dedicated to serving the community and as a result have become one of Australia's leading regionally based private health insurers. We live and breathe exceptional care and are dedicated to making GMHBA a remarkable place to work. We value building connections, embrace individuality, and maintain a supportive, performing culture. GMHBA offers a flexible workplace, a community-focused culture, and a great regional lifestyle.

Are you a proactive leader with a passion for healthcare and team management? We are seeking an experienced leader to join our GMHBA Belmont Hub in the full-time Practice Manager role. The Practice Manager is responsible for overseeing the day-to-day operations and efficiency of the practice to support the patient experience and ensuring high-quality clinical care. The position is responsible for ensuring the practice maintains a safety and quality focus to deliver optimal care, and a high standard of performance in line with GMHBA strategy, goals and values.

The Belmont GMHBA Hub is a purpose-built facility that opened in 2023 featuring modern, contemporary designed consulting rooms and technology. The Hub brings together medical, dental, podiatry and physiotherapy with an adjoining pharmacy. The multi-disciplinary centre offers convenience for Geelong residents who require a range of health care providers, making it easier for patients to see connected health services in a single location.

About you

• Strong leadership skills, with the ability to inspire and develop a high performing team
• Proven experience in successfully leading a complex or multi-modality medical setting, with demonstrated success in delivering high performance outcomes and growth
• Excellent organisational and multitasking skills with an eye for detail
• Commercial mindset, with solid understanding of financial and performance based KPI's
• Demonstrated ability to lead with empathy and a patient centred focus
• Knowledge of health related Practice Management systems, financial processes and transactions and practice accreditation requirements within the healthcare setting
• Highly developed interpersonal and communication skills
• Proficient computer skills, including working knowledge of Microsoft Office Suite, e-mail systems, and web-based patient management systems
• VCE or equivalent Diploma
• Experience with practice software Best Practice & Exact
• Training and/or experience in management of emergencies, handling complaints, Medicare & health funds, basic infection control, safe handling & disposal of medical waste, etc
• Diploma in Practice Management or related qualification
• CPR and first aid certificate
• An understanding of medical terminology, medical and allied health professional organisations and relevant stakeholders

If you believe you would excel in the role but don't quite tick all of the boxes, we encourage you to apply.

Let's get started. Submit your application online today. Applications close Monday 15th September.

At GMHBA, we value a diverse and inclusive culture. We are committed to creating a workplace where every single person feels valued and can be their true, authentic selves. It allows us to be more reflective of our community, have a range of perspectives, and better support our customers, members and patients. We encourage candidates with diverse backgrounds, experiences, perspectives, and beliefs to apply for this role. In submitting an application, you agree that you have read and accepted the terms and conditions of our recruitment privacy statement.

If you have any questions about this position or the recruitment process, please reach out to the careers team at careers@gmhba.com.au