Practice Coordinator

2 days ago

Geelong, Australia Kripa Health Full time

**Job Description: Practice Coordinator**

**Location**: Geelong, VIC
**Employer**: Southern Cross GPs / Kripa Health
**Position**: Full-Time Practice Coordinator

**About Us**:
Southern Cross GPs and Kripa Health are dedicated to delivering exceptional healthcare services to our community. We are seeking a highly motivated and experienced Practice Coordinator to join our team in Geelong. This is an exciting opportunity to contribute to the success of a dynamic general practice environment.

**Key Responsibilities**:

- Oversee the daily operations of the practice, ensuring smooth workflow and adherence to policies and procedures.
- Provide leadership and support to the administrative and clinical staff, fostering a collaborative and efficient work environment.
- Manage appointment scheduling, patient flow, and staff rosters to optimize efficiency.
- Ensure the accurate use of the Best Practice software system for appointments, billing, and medical records.
- Liaise with patients, staff, and healthcare providers to ensure high-quality service delivery.
- Monitor and manage practice compliance with healthcare regulations and standards.
- Assist in financial tasks, including invoicing, Medicare billing, and reconciling accounts.
- Coordinate staff training and development to maintain a high level of competence and professionalism.
- Handle patient inquiries and complaints, ensuring prompt resolution and patient satisfaction.
- Support the management team in implementing practice goals and strategies.

**Essential Criteria**:

- Proven experience in a healthcare or general practice environment.
- Proficiency in using the **Best Practice software system**.
- Strong leadership and organisational skills.
- Excellent communication and interpersonal abilities.
- Knowledge of Medicare billing and general practice operations.
- Ability to multitask and prioritise in a fast-paced environment.
- A proactive and problem-solving approach to challenges.
- Commitment to maintaining confidentiality and professionalism.

**Desirable Criteria**:

- Previous experience in a similar role as a Practice Coordinator or Practice Manager.
- Understanding of compliance and accreditation requirements in general practice.
- Familiarity with other practice management software and tools.

**What We Offer**:

- A supportive and friendly work environment.
- Opportunities for professional development and growth.
- Competitive remuneration based on experience.
- The chance to make a meaningful impact on patient care and practice success.

Pay: $30.00 - $40.00 per hour

Expected hours: 38 per week

Work Location: In person

Expected Start Date: 27/01/2025

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