Eoi Customer Service Consultant
1 day ago
Expression of interest for customer service positions within the banking sector
**Your new company**
Multiple Customer Service Consultant positions are now available working for a large, well-known organisation to join their rapidly growing team. You will be required to work full-time hours between 8am to 8pm, Monday to Friday and some Saturdays. The location is Melbourne CBD and there is the option to move into a hybrid working arrangement post training period.
**Your new role**
This role of Customer Service Consultant will be to provide a range of professional and efficient customer services to support both internal and external stakeholders of the business. Duties will include:
- Conduct outbound calls to customers and other stakeholders
- Provide sound advice and information on customer matters
- Other Ad-hoc duties as required
**What you'll need to succeed**
- Excellent communication and interpersonal skills
- Ability to use initiative and problem solve
- Ability to work under pressure and manage conflict
- Strong ability to navigate and use computer systems effectively
- Ability to demonstrate empathy and compassion
- Can work well independently as well as in a team
- Confident, resilient and adaptable
**What you'll get in return**
You will be rewarded with a competitive hourly rate plus super based on experience. You will enjoy an exciting and supporting environment with modern tools and technology to complete your job and a team of hard-working, ambitious, like-minded individuals working beside you.
This organisation values their team and coming together to build meaningful relations. You will be more than a number to this business, you will become a valued member of their success
**What you need to do now**
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.
2858871
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