Neuromuscular Administrative Assistant

2 weeks ago

Melbourne, Australia The Royal Children's Hospital Full time

Location: Melbourne | Parkville

Job type: Part time

Organisation: The Royal Children's Hospital

**Salary**: $65,416 - $72,956

Occupation: Medical and Nursing

Reference: 11351

**About the Role**:
This is a part-time, ongoing position at 60.8 hours (FTE 0.8) per fortnight as a Neuromuscular Administrative Assistant. This role sits within the Department of Neurology. It is part of an ongoing initiative to support clinical and medical staff with administrative tasks and scheduling of the multi-disciplinary Neuromuscular clinic. This includes back office administration work and assisting with patient flow during the clinic on Wednesday afternoons.

**You will be responsible for**:

- Coordinate the weekly multidisciplinary neuromuscular clinics
- Responsible for booking, follow-up, and scheduling of patient appointments, including cancellations and new bookings at short notice
- Deal with enquires related to clinic appointments and scheduling
- Maintain neuromuscular clinic patient database, with up-to-date data on patients and clinic appointments to ensure accurate scheduling
- Ensure appropriate and prompt response to scheduling enquiries
- Ensure a high quality of customer service is provided to the clinical department and staff
- Build and maintain effective relationships with relevant external stakeholders

To view the position description, please click here.

**What we offer**:

- Salary Packaging - Increase your take-home pay
- Employee Assistance Program
- Staff immunisation

**Other requirements**:

- Current National Criminal Record Check, or willing to obtain
- Valid Working with Children Check
- Compliance with RCHs “Staff Immunisation - Prevention of Vaccine Preventable Diseases” procedure

**Application process**:

- To apply, you will need a resume and a tailored cover letter outlining your skills, experience, and suitability for the position in line with the requirements of the position description.

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