Administration Assistant

2 weeks ago

Melbourne, Australia Monash Health Full time

Location: Melbourne | Eastern Metropolitan

Job type: Part time

Organisation: Monash Health

**Salary**: Salary not specified

Occupation: Administration/Secretarial

Reference: 61581

**About Monash Health**

**About the Role**

The role of the Administration Assistant is to provide administrative support to Clinicians, and Counsellors and assisting the clinic coordinator with administrative tasks in the Department. This is an ongoing 3 day a week position
- Days required Tuesday, Wednesday and Friday (9-5pm)

**Key Result Areas**:

- Perform data entry into internal database (FAMBIS) as well as hospital databases (iPM/SMR)
- Perform general administration tasks including appointment coordination, letter generation and mail out, sort incoming mail/faxes, liaise with clinical staff and provide administrative support, as required
- Perform general reception tasks including phone triage, and appointment data processing

**Responsibilities**:

- Perform general administrative tasks including incoming mail/fax triage, outgoing mail sorting, maintaining standard forms, filing, photocopying, and ordering stationery
- Process incoming referrals via the eReferral system
- Receive incoming telephone calls to primarily triage calls and take messages, or assist when appropriate
- Provide administration support to the clinical staff, as required,
- Provide coverage, including during period of leave, for other administrative staff, as required
- Mailing of correspondence.
- Perform various tasks required for clinic preparation including patient registration and loading appointments in iPM
- Liaise with patients, referring services, and other healthcare professionals/services to obtain relevant information for clinic preparation, such as patient details, results, reports, and correspondence.
- Data entry and utilisation of various databases and Microsoft Suite programs including but not limited to:

- FAMBIS: database specific to Cancer Genetic Services. FAMBIS is a Microsoft Access based database.
- iPM: Hospital patient information management system used by the Monash Health Network.
- SMR: Scanned Medical Records system of Monash Health including eReferral system
- Microsoft Office Suite: Access, Word, Excel, Outlook etc.

**In return, we offer**:

- access to Monash Health in-house learning portals to further expand your acute clinical skills & knowledge base
- avenues to further develop your leadership & project management skills
- mentorship & career guidance
- support to attend relevant forums & conferences
- a supportive learning environment

In addition, you will have access to benefits including salary packaging to increase your take-home pay, and access to the Employee Assistance Program (EAP).

**How to Apply**

Monash Health recognises the value of equal employment opportunity and is committed to patient safety and promoting fairness, equity, and diversity in the workplace. At Monash Health we are relentless in our pursuit of excellence and work to our six guiding principles.

Offers of employment can only be made once all required probity checks have been completed.? These include:

- reference checks;
- a clear Police Check conducted within the last three months;
- a current Victorian Employee Working with Children’s Check (or proof of payment for same);and
- proof of immunisation.

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