Practice Manager

4 days ago

Oakleigh South, Australia Bupa Full time

**Why Bupa?**
- Full-time permanent position, working Mondays to Fridays.
- Conveniently located 1 minute walk to bus stop
- Significant Bupa product and service discounts - up to 40% health insurance discount + much more.
- Over 180 practices Australia wide - Move with us
- Growth opportunities such as our Future Leaders Program - accelerate your career with Bupa
- Lucrative reward and recognition programs

**About the Practice**:
Our **Bupa Dental Oakleigh**practice is well known for its cosmetic dentistry, periodontics, oral surgery, restorative (crown, bridges, implants and endodontics) and general dentistry. We are a solid, stable team looking for an experienced Practice Manager as we prepare for a significant growth in customer volumes. Team dynamic is incredibly important to us in our 3-chair practice. You can find out more about our practice here.

**The Opportunity**:
We have a versatile, exciting and rewarding opportunity at our** Oakleigh**practice available for an experienced Practice Manager seeking permanent full-time work (Monday to Fridays):
**The Heart of the role**:

- Coaching, leading & developing a high performing practice team in a positive environment for both staff and patients
- Assist with overall financial performance of the practice in line with the approved budget
- Maintain sterilisation, infection control standards and stock control
- Patient management; greeting and welcoming patients, answering all phone enquiries, making & confirming appointments; checking, processing & managing customer accounts
- General administration including processing payments using EFTPOS & HiCaps
- Proactively marketing your practice to drive patient numbers
- Effectively manage the recruitment & selection for all practice staff

**What you'll bring**:

- Previous dental Practice Manager or strong dental experience is required
- Prior business and people management experience essential
- Proven track record of strong organisational skills, administrative and time management
- Exceptional communication, interpersonal, customer service skills and strong business acumen
- Understanding how to generate income and control costs
- Able to face into difficult conversations & deal promptly with issues when they arise
- Comfortable conversing with people from all walks of life, including dentists, patients, and your practice team
- Experienced in comprehending and managing the P&L for the practice
- Exceptional communication, interpersonal, customer service skills and strong business acumen

**_

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