Account Manager

**Sales Account Manager - Time Out Australia**

**Location**: Melbourne
**Departmen**t: Commercial
Full-time and based at Time Out Melbourne’s CBD office, with some WFH days and flexibility offered.

The Account Manager is responsible for seeking out and developing new and existing business across the digital, social, and experiential spaces. This role depends upon excellent interpersonal communication skills, creative thinking, entrepreneurial mindset, strong project management skills and sector knowledge - all of which Time Out expects will develop and improve, with time in the role.

The primary task of the AM is to prospect for new business and drive the full sales cycle. The Account Manager will receive a sector patch and will be tasked with monthly and quarterly sales targets.

**Responsibilities**:

- Provide exceptional client service to all of TimeOut’s current and prospective
clients.
- Prospect commercial leads by utilising online and offline sources to cultivate
new business
- Continuously develop and maintain a pipeline of business from both agency and
direct clients.
- Develop strong networks within the agency environments in order to
secure briefs
- Produce proactive business collateral to support your business
development
- Drive the full sales cycle - i.e. attain new business through a variety of means
including prospecting; pitching for new work; negotiating to optimise deals for
Time Out; executing and closing deals to a high standard; client relationship
development; long-term client retention.
- Consistently aim to close new deals with the ambition to exceed monthly sales
targets.
- Work autonomously with sales support including the Ad Ops, Client Service and Editorial departments
- Support and manage the junior Account Managers, Account Executive and Co ordinators where appropriate
- Delegate Ad Ops to compile accurate post campaign reports
- Consistently remain up to date with industry news and movement

**Experience**:

- Minimum 3 years experience as an Account Manager in publishing or agency
- Minimum 3 years media sales experience in publishing or agency

**About Time Out**

Time Out is a company filled with individuals as diverse as the cities we live in and cover. At the same time there are common characteristics and values we all share. To join our team, you’ll want to
- Be commercially astute
- Either have experience at or want to dive headfirst into a fast-paced transformative company in pursuit of excellence
- Think globally
- Have excellent communication and relationship building skills
- Have a high sense of ownership, urgency and drive
- Be a team player

**About our culture**

**About Time Out Group plc**

Time Out Group is a global media and hospitality business that inspires and enables people to explore and enjoy the best of the city.

It all began in London in 1968 when Time Out helped people discover the exciting new urban cultures that had started up all over the capital. Since then, this iconic brand has consistently maintained its status as the go-to source of inspiration for both locals and visitors alike.

Time Out Group has been named one of the Most Innovative Companies for 2020 by Fast Company - this prestigious annual list honours the businesses making the most profound impact on both industry and culture, showcasing a variety of ways to thrive in today’s fast-changing world. The Group comprises two highly synergistic business divisions: Time Out Media and Time Out Market.

Time Out Media’s digital and physical media proposition comprises websites, mobile, social media, print and live events. Across these platforms, Time Out distributes its high-quality content - written and curated by local expert journalists - around the best food, drinks, culture, art, music, theatre, travel and entertainment in 328 cities and 58 countries. The Company is monetising this global reach and its strong traffic from a desirable audience via digital and print advertising as well as e-commerce. Since its launch 50 years ago, Time Out has become a global brand that advertisers and consumers love and trust.

Time Out Market is a food and cultural market leveraging the Time Out brand to bring the best of the city under one roof: its best chefs, drinks and cultural experiences - based on the editorial curation Time Out has always been known for. The world’s first food and cultural market experience based wholly on editorial curation, Time Out Market captures decades of local knowledge, independent reviews and expert opinions. Everything that is being offered in Time Out Market must have been reviewed with four or five stars, and not one star less, by independent Time Out journalists.

The first Time Out Market opened in Lisbon in 2014 and is now Portugal’s most popular attraction with 4.1 million visitors in 2019. Following this success, four new Time Out Markets opened in North America in 2019 in New York, Boston, Montréal and Chicago, and we recently celebrated the