IT Customer Support Officer

1 week ago

Mullumbimby, Australia Byron Shire Council Full time

Byron Shire Council is focused on partnering with our community and offers pristine beaches, diverse lifestyles, a magnificent natural environment and a subtropical climate.

Byron Shire Council has a high performance, collaborative culture and we value our employees.

As a employee you would partner with an organisation that is taking steps in all areas to reduce our carbon emissions and be an innovative and sustainable council.

We provide a rewarding and flexible working environment and celebrate our values of:

- We lead with enthusiasm and purpose
- We are open, honest and respectful
- We foster well-being and creativity
- We achieve our goals and succeed together

**We are looking for**:
If you are looking for an exciting opportunity, then this may be the role for you. We have passion and enthusiasm and are looking for like-minded people to join us on our journey.

Byron Shire Council is currently seeking an enthusiastic **IT Customer Support Officer** to fill a permanent part-time position.

**Enjoy our Employee Benefits**:
This opportunity offers:

- Permanent, part time position (22.5 hours per week)
- Salary and Conditions will be in accordance with the NSW Local Government (State) Award with an appointment at a salary in the range of $34.61 to $40.10 per hour (dependent upon skills and experience)

Other benefits include:

- 10.5% superannuation
- Education and training support
- Attractive salary packaging scheme.
- Employee Assistance Program (4 sessions per year)
- Fitness Passport
- Health and Wellbeing days
- Opportunity to work with an experienced and committed team

**Location**:
This position is based at Mullumbimby; however, Council can require you to work from other work sites as required for operational reasons.

**Contact**:
Kris Greensill - Technology Coordinator - 02 6626 7232

**Closing date**:
**Position Description**:
Download the IT Customer Support Officer Position Description (PDF,325KB)

We are open to discussing flexible working arrangements and encourage our people to explore new ways of working - including part-time, job-share or working from different locations. Everyone can ask about it.

**Pre-Employment Screening Process**:

- **Functional Health Assessment**:If applicable, the functional health assessment evaluates your physical and functional capacity against the physical demands necessary to safely perform the job for which you have applied.

**HOW TO APPLY**:
**Option 1 - Written Application**:
You may wish to prepare your responses in a Word document, and then COPY and PASTE into the fields below.

**Step 2**: Attach your resume/CV and a cover letter (optional). Once you have attached your document/s click 'Next'.

**Option 2 - Audio File Application**:
**Step 1**: Scroll down and review the Questions that you are required to answer.

**Step 2**:Record an audio file of your responses and save the file (the file must be in an MP3 format and less than 50MB). Please note that all questions with a drop box or a check box as well as the reference checks details can not be answered via audio file and must be completed below.

**Step 4**: Attach your resume/CV, a cover letter (optional) and your audio file. Once you have attached your documents click 'Next'.

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