Ict Analyst

2 days ago

Melbourne, Australia Department of Government Services Full time

Location: Melbourne | CBD

Job type: Full time

Organisation: Department of Government Services

**Salary**: $73,842 - $89,661

Occupation: Analyst

Reference: VG/VG/1715978

An exciting opportunity exists for a talented individual to join the Operations and Business Technology Branch, as ICT Analyst at the Department of Government Services.

Reporting to the Manager, Infrastructure and Service Delivery, the ICT Analyst works to resolve all incident and service requests raised by staff across the department.

The responsibilities of the Operations and Business Technology Branch (OBT) include developing strategies and providing advice, guidance and services to the department in relation to digital technology and communications, ICT Project Management Office (PMO), information security, information and records management, accommodation, workplace and environmental management, and fleet and chauffeur services.

As the ICT Analyst, you will deliver ICT services to stakeholders including the audit, provision and disposal of hardware with a focus on customer satisfaction. Contributing to the delivery of ICT projects and process optimisation with a view to improving service levels, removing IT complexity, and simplifying systems will also be an essential requirement of this role.

Please note that a relevant ICT tertiary qualification and/or a Certification in ITIL is highly desirable for this role.

**About you**
- Demonstrated experience in providing support in a Windows environment, with sound generalist troubleshooting skills
- Well-developed interpersonal skills
- Demonstrated willingness to be flexible and adaptable
- Good time management skills
- Sound conceptual and analytical skills

Working with us, you will contribute to the success of the Victorian Public Sector and the community we serve.

This position is only open to applicants with relevant rights to work in Australia.

**How to apply**
- a resume; and
- a cover letter which addresses the key selection criteria (within three pages)

**Other relevant information**

The department is committed to providing and maintaining a working environment which is safe and without risk to the health of its employees and clients and consistent with the department's obligations under the Occupational Health and Safety Act 2004 (OH&S Act), to support this DGS has a COVID-19 Mandatory Vaccination policy which requires all DGS employees be fully vaccinated against COVID-19 in order to undertake duties outside of their homes (unless an exception applies). To be able to meet the COVID-19 Mandatory Vaccination requirements and for the department to meet its obligations under the OH&S Act, the department will request employees provide their vaccination information (including 3rd dose / booster) or evidence of an exemption throughout the recruitment process.** Inability to provide this may impact your subsequent employment to the department.**

DGS actively promotes diversity, inclusion and an equal opportunity workplace. We welcome applicants from all diverse backgrounds, including Aboriginal and Torres Strait Islander peoples and people with disabilities. All roles at DGS can be worked flexibly, however it may differ from role to role.

  • Ict Analyst

    2 days ago

    Melbourne City Centre, Australia Department of Premier & Cabinet Full time

    An exciting opportunity exists for a talented individual to join the Operations and Business Technology Branch, as ICT Analyst at the Department of Government Services. Reporting to the Manager, Infrastructure and Service Delivery, the ICT Analyst works to resolve all incident and service requests raised by staff across the department. The responsibilities...

  • ICT Business Analyst

    2 weeks ago

    City of Melbourne, Australia Ecosaver Australia Pty Ltd Full time

    Job Details Position: ICT Business Analyst Salary: $80,000 per year + Superannuation Hours: 38 hours per week, Full-Time Location: 1/28 West Court, Derrimut, VIC 3026 Experience Required: Minimum 2 years of relevant experience Job Description Ecosaver Australia Pty Ltd is seeking a qualified and experienced ICT Business Analyst to join our innovative...

  • Desktop Support Analyst

    7 hours ago

    Melbourne, Australia Beca Full time

    **Beca** **Be involved. Be heard. Belong.** Beca is one of the largest employee-owned professional services consultancies in the Asia-Pacific region. Our team of 3300-plus is diverse enough to bring a wide range of perspectives and expertise to every client and challenge, creating resourceful, smart solutions from our collective experience and...

  • ICT Business Analyst – Driving Digital Transformation and Business Growth

    6 days ago

    Melbourne, Victoria, Australia Penfold College Full time $90,000 - $120,000 per year

    We are seeking a proactive and commercially minded ICT Business Analyst to join our College. This role plays a key part in bridging technology and business strategy — helping us leverage digital solutions that drive operational excellence, enhance customer experience, and accelerate business growth.You will work across departments to analyse business...

  • ICT Business Analyst

    6 days ago

    Melbourne, Victoria , Australia Reliable Hunter Pty Full time $80,000 - $120,000 per year

    ABOUT USOur company has worked in partnership with leading civil contractors to build systems that work in the field and in the office. We believe that there are better things construction professionals can be doing than filling in reports and spreadsheets. As an intelligent and easy-to-use civil construction cost management software platform, we help civil...

  • Systems Analyst

    2 weeks ago

    Melbourne, Australia Talent International Full time

    australia melbourne contract negotiable**The opportunity** Our highly valued client is a federal government agency, who are seeking an experienced Systems Analyst to analyse and document technical and functional requirements for systems, infrastructure, data and security. - Port Melbourne location - Daily rate range fully negotiable - 12 month initial...

  • Level 3 Ict Service Desk Analyst

    1 week ago

    Melbourne City Centre, Australia HAYS Full time

    Educational Institution **Your new company** One of Victoria's Educational Institutions is looking for an experienced Level 3 Support Analyst to join their organisation on a 6 to 12-month contract. Located in South-East Victoria, this Institution offers opportunities to undertake quality and reliable pre-vocational training throughout their campuses,...

  • Business Analyst

    2 weeks ago

    City of Melbourne, Australia EVOLVEX GROUP PTY LTD Full time

    About Evolvex Group Evolvex Group is a growing technology solutions provider committed to delivering innovative ICT services. We are expanding our team and seeking a talented ICT Business Analyst to join us in Melbourne. About the Role We are seeking an experienced ICT Business Analyst to join our dynamic team. The successful candidate will be responsible...

  • Aps4 Service Desk Analyst

    2 weeks ago

    Melbourne, Australia Comcare Full time

    **Overview of the Team** The Technology and Information Management (TAIM) team maintains Comcare’s Information, Communication and Technology (ICT) infrastructure and provides strategic leadership, governance, solutions and advice for the effective management of information. The Technology Service Desk unit within TAIM provides a responsive and respectful...

  • Aps4 Service Desk Analyst

    2 days ago

    Melbourne, Australia Comcare Full time

    **Overview of the Team** The Technology and Information Management (TAIM) Unit maintains Comcare’s Information, Communication and Technology (ICT) infrastructure and provides strategic leadership, governance, solutions and advice for the effective management of information. The Technology Service Desk team within TAIM provides a responsive and respectful...