
Aps4 Service Desk Analyst
1 week ago
**Overview of the Team**
The Technology and Information Management (TAIM) Unit maintains Comcare’s Information, Communication and Technology (ICT) infrastructure and provides strategic leadership, governance, solutions and advice for the effective management of information.
The Technology Service Desk team within TAIM provides a responsive and respectful frontline function for desktop and end user support within Comcare’s ICT environment. This team provides guidance and assistance in the management of service requests, incidents and ICT asset management.
**Overview of the Role**
The Service Desk Analyst will work closely with the Service Desk Team Leader. The Service Desk Analyst will provide responsible, reliable and respectful service desk support to users of Comcare’s ICT systems within the service level agreement timeframes and as directed. This role is the first point of contact for all ICT enquiries. The Service Desk Analyst will maintain and promote a strong client focused technology service culture to support Comcare’s business operations.
**Eligibility and Specific Conditions of Employment**
- Australian citizenship.
- Character clearance (Australian Criminal History Check).
- Employee Health Declaration.
- Six months probationary period for new engagements.
- Ability to obtain and maintain a Baseline Security Clearance.
- Specific Conditions:
- Ability to work flexible hours to support Comcare across Australia.
- After-hours work may be required.
- Some domestic travel maybe required, including overnight absences.
**How to apply**
**Please review the Job Information Pack below and provide a statement of claims**with your responses outlining what you could bring to this position including your skills, experience and knowledge relevant to the job specific capabilities and role (maximum 2 pages).
-
Aps4 Service Desk Analyst
2 weeks ago
Melbourne, Victoria, Australia Comcare Full timeOverview of the TeamThe Technology and Information Management (TAIM) team maintains Comcare's Information, Communication and Technology (ICT) infrastructure and provides strategic leadership, governance, solutions and advice for the effective management of information.Overview of the RoleThe Service Desk Analyst will work closely with the Service Desk Team...
-
Service Desk Analyst
6 days ago
Melbourne, Australia Service Stream Full timePrimary Location Melbourne, VIC Job Description Summary An exciting opportunity has arisen for a Service Desk Analyst to join Service Stream in our Collin Street, Melbourne Office About the Role Service Stream’s Service and Support Department are currently seeking a Service Desk Analyst to join our growing company. As a Service Desk Analyst you will...
-
Service Desk Analyst
1 week ago
Melbourne, Australia Service Stream Full timePrimary LocationVIC - Melbourne - 655 Collins St - Job Description SummaryNew opportunities for a Service Desk Analyst in Melbourne VIC and Welshpool WA! - About the Role We have new opportunities available to join us at Service Stream as a Service Desk Analyst. This is a great platform for someone looking to grow their career in an expanding ASX listed...
-
Service Desk Analyst
1 week ago
Melbourne, Victoria, Australia Service Stream Full timeSummaryNew opportunities for a Service Desk Analyst in Melbourne VIC and Welshpool WAAbout the RoleWe have new opportunities available to join us at Service Stream as a Service Desk Analyst.This is a great platform for someone looking to grow their career in an expanding ASX listed leader in its field.These will initially be offered as a 6-month contract,...
-
Service Desk Analyst
6 days ago
Melbourne, Victoria, Australia Service Stream Full time $60,000 - $90,000 per yearPrimary LocationVIC - Melbourne - 655 Collins StJob Description SummaryNew opportunities for a Service Desk Analyst in Melbourne VIC and Welshpool WAAbout the RoleWe have new opportunities available to join us at Service Stream as a Service Desk Analyst. This is a great platform for someone looking to grow their career in an expanding ASX listed leader in...
-
Service Desk Analyst
1 week ago
Melbourne, Victoria, Australia Service Stream Full time $104,000 - $130,878 per yearPrimary LocationVIC - Melbourne - 655 Collins St Job Description SummaryNew opportunities for a Service Desk Analyst in Melbourne VIC and Welshpool WA About the RoleWe have new opportunities available to join us at Service Stream as a Service Desk Analyst. This is a great platform for someone looking to grow their career in an expanding ASX...
-
Service Desk Analyst
1 week ago
Melbourne, Australia Technology People Australia Full timeService Desk Analyst - Contract - 6 Months - $300-400 Per Day My client is looking for a Service Desk Analyst to join a busy service desk. Key Skills: - Excellent communication experience - Service Now experience - Ability to have a high first fix rate - Must be able to demonstrate professionalism This role is 6 months and will be hybrid for the right...
-
Service Desk Analyst
1 week ago
Melbourne, Australia Fujitsu Full timeAbout the job Service Desk Analyst **Service Desk Analyst** **Melbourne location** **We Are Fujitsu** We use technology to make happier lives. We are a global leader in technology and business solutions that transform organizations and the world around us. We have a long heritage of bringing innovation and expertise, continuously working to contribute to...
-
Service Desk Analyst
1 week ago
Melbourne, Australia Fujitsu Full timeAbout the job Service Desk Analyst **Service Desk Analyst** **We Are Fujitsu** We use technology to make happier lives. We are a global leader in technology and business solutions that transform organisations and the world around us. We have a long heritage of bringing innovation and expertise, continuously working to contribute to the growth of society...
-
Service Desk Analyst
1 week ago
Melbourne, Australia Granite Consulting Australia Full timeThe Service Desk Analyst will be providing 1st point of contact customer service and technical support to internal users and other IT staff. In this role you get to trouble shoot incidents and seek to provide solutions or escalate issues in an efficient and effective way. Essential: - Minimum of 2-3 years’ experience in an IT support/helpdesk/service...