Aps4 Service Desk Analyst

20 hours ago

Melbourne, Australia Comcare Full time

**Overview of the Team**

The Technology and Information Management (TAIM) team maintains Comcare’s Information, Communication and Technology (ICT) infrastructure and provides strategic leadership, governance, solutions and advice for the effective management of information.

The Technology Service Desk unit within TAIM provides a responsive and respectful frontline function for desktop and end user support within Comcare’s ICT environment. This team provides guidance and assistance in the management of service requests, incidents and ICT asset management.

**Overview of the Role**

The Service Desk Analyst will work closely with the Service Desk Team Leader. The Service Desk Analyst will provide responsible, reliable and respectful service desk support to users of Comcare’s ICT systems within the service level agreement timeframes and as directed. This role is the first point of contact for all ICT enquiries. The Service Desk Analyst will maintain and promote a strong client focused technology service culture to support Comcare’s business operations.

**Desirable qualifications and experience**
- Qualification in Information Technology or relevant experience

**Eligibility and Specific Conditions of Employment**
- Australian citizenship.
- Character clearance (Australian Criminal History Check).
- Employee Health Declaration.
- Six months probationary period for new engagements.
- Ability to obtain and maintain a Baseline Security Clearance.
- Specific Conditions:

- Ability to work flexible hours to support Comcare across Australia.
- After-hours work may be required.
- Some domestic travel maybe required, including overnight absences.

**How to apply**

**Please review the Job Information Pack below and provide a statement of claims**with your responses outlining what you could bring to this position including your skills, experience and knowledge relevant to the job specific capabilities and role (maximum 2 pages).

  • APS4 Service Desk Analyst

    2 weeks ago

    Melbourne, Victoria, Australia Comcare Full time $60,000 - $80,000 per year

    Overview of the TeamThe Technology and Information Management (TAIM) team maintains Comcare's Information, Communication and Technology (ICT) infrastructure and provides strategic leadership, governance, solutions and advice for the effective management of information.The Technology Service Desk unit within TAIM provides a responsive and respectful frontline...

  • Service Desk Analyst

    6 days ago

    Melbourne, Australia Service Stream Full time

    Primary Location Melbourne, VIC Job Description Summary An exciting opportunity has arisen for a Service Desk Analyst to join Service Stream in our Collin Street, Melbourne Office About the Role Service Stream’s Service and Support Department are currently seeking a Service Desk Analyst to join our growing company. As a Service Desk Analyst you will...

  • Aps4 Junior Service Analyst

    2 days ago

    Melbourne, Australia Department of Employment and Workplace Relations Full time

    APS 4 - Melbourne, VIC; Bendigo, VIC; Canberra, ACT; Sydney, NSW - $82,039 - $87,737 **About the Department of Employment and Workplace Relations** We are committed to empowering futures, ensuring rights and enriching lives. We support people to have safe, secure and well-paid work with the skills for a sustainable future as we ourselves strive to be a...

  • Service Desk Analyst

    17 hours ago

    Melbourne, Victoria, Australia Service Stream Full time $60,000 - $90,000 per year

    Primary LocationVIC - Melbourne - 655 Collins StJob Description SummaryNew opportunities for a Service Desk Analyst in Melbourne VIC and Welshpool WAAbout the RoleWe have new opportunities available to join us at Service Stream as a Service Desk Analyst. This is a great platform for someone looking to grow their career in an expanding ASX listed leader in...

  • ▷ [15h Left] Service Desk Analyst

    4 weeks ago

    Melbourne, Australia Service Stream Full time

    # **Primary Location**VIC - Melbourne - 655 Collins StNew opportunities for a Service Desk Analyst in Melbourne VIC and Welshpool WA!# **About the Role**We have new opportunities available to join us at Service Stream as a **Service Desk Analyst.** This is a great platform for someone looking to grow their career in an expanding ASX listed leader in its...

  • Service Desk Analyst

    2 weeks ago

    Melbourne, Victoria, Australia GRANITE CONSULTING Full time $60,000 - $80,000 per year

    **Our construction client is looking for Service Desk Analyst, Melbourne based, short term engagement. Position Title: Service Desk AnalystLocation: Dockland, near CBD, (4 days per week office)Contract:** 1-Month Contract About the Role We are seeking a motivated Service Desk Analyst to join our construction client on a short-term contract. This role will...

  • Service Desk Analyst

    1 week ago

    Melbourne, Australia Australian Government Full time

    Salary: $85,559 - $92,324 - Location: Adelaide, SA,Brisbane, QLD,Bunbury, WA,Canberra,Melbourne, VIC,Perth, WA **Job Number**:EXT-APSL-2025-810 **Classification**:APS Level 5 **Salary Range**:$85,559 - $92,324 +15.4% Superannuation **Job Type**:Ongoing,Non-ongoing **Employment Type**:Full-time **Group/Division/Branch**:Technology and Digital Programs /...

  • Service Desk Analyst

    11 hours ago

    Melbourne, Victoria, Australia Service Stream Limited Full time $60,000 - $90,000 per year

    We have new opportunities available to join us at Service Stream as a Service Desk Analyst. This is a great platform for someone looking to grow their career in an expanding ASX listed leader in its field. These will initially be offered as a 6-month contract, with the potential to become permanent.Roles are available at our modern Melbourne Head Office...

  • Service Desk Analyst

    2 weeks ago

    Melbourne, Australia Optus Full time

    **Service Desk Analyst**: **Date**:13 Nov 2024 **Location**: Melbourne, Australia **Company**:Singtel Group **It starts with YES!** As a Service Desk Analyst (SDA) you’re required to act as a central point of contact providing assistance to Optus customers and enabling them to make effective use of their Optus products and services. You will be...

  • Service Desk Analyst

    2 days ago

    Melbourne City Centre, Australia HAYS Full time

    8 Week Contract | Immediately Available Service Desk Analyst | 2+ Years Experience | Melbourne CBD 1ST & 2ND LINE TECHNICAL SUPPORT - Immediate Start - Professional, friendly team working within a collaborative environment - Hybrid work environment, providing support to CBD Office IT Service Desk Analyst job available at cutting-edge Energy organisation |...