Assistant Cafe Manager

2 weeks ago

Brisbane Airport, Australia LS Travel Retail Full time

**Work for a global leader in travel retail**:

- **Full-time permanent position**:

- **Ongoing training & career progression opportunities**:

- **Staff discount across the Pacific network**:

- **Paid volunteer and well-being leave**

**Are you passionate about good coffee? Do you want to work for a global leader in travel retail?**

We are seeking an enthusiastic and driven leader to join our team at **Trader & Co** at **Brisbane Airport** as our new **Assistant Manager** on a **full-time** basis (**38** **hours** **per week**). Situated in the Qantas Arrivals, **Trader & Co** serves Campos Coffee and is a fast-paced cafe, delivering a high level of customer service and offering a fantastic range of take-away or dine-in hot and cold food/drink options.

Your role as **Assistant Cafe/Store Manager** is to provide friendly and efficient service to our customers by delivering a high-quality product and a memorable experience before they jet off on their trip. Responsible for the management of the store and team in the absence of the Store Manager, this is a hands-on role that will require you to work alongside all team members to achieve high service outcomes and build a positive team environment. To operate at the optimum level you will have at least 2 years of experience in leading a team in a café or retail environment is required.

**We are looking for a leader who will**:

- Demonstrate solid café/food service experience and people management skills
- Be a strong communicator & team motivator with professional presentation standards
- Provide effective training to staff in the areas of customer service, product knowledge, inventory control, and merchandising
- Deep understanding of coffee and coffee-making techniques. Previous experience with Campos would be highly regarded, however, training will be provided.
- Demonstrated knowledge of regulations relating to food safety and confidence training teams in food safety standards
- Champion maturity, initiative, and a sense of urgency
- Demonstrate experience with stock handling processes

As we're located in a dynamic airport environment, we operate outside typical business hours. We are looking for someone who is reasonably flexible with availability as trading hours will fall outside normal business hours.

A partnership years in the making, Lagardère AWPL is the Pacific region's largest and most experienced Travel Retail operator. We are globally enabled through the backing of Lagardère Travel Retail and our passionate teams across Australia, New Zealand, and Noumea are empowered to execute locally for our customers and landlord partners. Lagardère AWPL operates over 180 stores and we are the only operator in the region able to offer our customers and partners unique experiences across four distinct business lines; Travel Essentials, Speciality, Duty-Free & Luxury, and Food Service.

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