Administrative Officer

4 days ago

Clayton, Australia Monash Health Full time

Job Requisition ID: 4248
- Legal Entity: Monash Health
- Location: Clayton, VIC, AU, 3168
- Employment Type: Part Time
- Posting Date: 15 Apr 2025

**Monash Health is a great place to work**

Monash Health is Victoria’s largest and most comprehensive health service. For more than 170 years, Monash Health and its predecessors have provided safe, high-quality healthcare and service for people at every life stage.

To see first-hand what our colleagues think about working here, take a look at the following short videos**:monashhealth.org/careers**.

**Administrative Officer - Emergency Department**
- Monash Medical Centre, Clayton Emergency Department
- Healthcare Administration
- Permanent part-time position

**About the Role**

Your desire to help others, especially in urgent situations, will be well met by this job. You will be the first contact for many visitors to our emergency area. Our administrative officers are key to providing customer focused service to patients and their families. You will be working in a busy, team-based environment providing efficient and effective admin support to the clinical staff and directly contributing to optimum patient care and the function of the department. Your shifts will pass quickly in this busy environment as you respond to the varied needs of our consumers.
- Registering patient information
- Admissions, discharges, and transfers
- Administration and other clerical tasks

**About You**

We will put to work your customer service skills and ability to remain helpful in what can be a demanding environment. You understand the ED is a fast paced, sensitive, and frequently changing environment, with that we will offer comprehensive training that will fully prepare you.
- Availability to work across a 24/7 roster is required.
- Exceptional interpersonal and communication skills
- Have a desire and passion to learn new systems and process.
- Medical terminology (advantageous)
- Experience with EMR (FirstNet) and iPM (advantageous)
- Advanced keyboard skills
- Ability to multitask in a busy environment.
- Exceptional, effective communication skills

**What you need**:

- Proven healthcare administration experience
- Glowing referees from current or previous manager/managers
- Knowledge of Monash Health software systems would be advantageous, or the ability to learn them in a timely manner.
- Attention to detail coupled with ability to priority competing tasks and deadlines.
- Able to work autonomously as well as part of a wider multidisciplinary team.
- Excellent customer services skills and ability to remain calm and helpful in a challenging or changing environment.
- Subject to a clear police check
- Current working with children’s check

**What’s in it for you?**
- Salary packaging
- On-site Fitness Centre
- Car Parking on-site
- Discounts on Private Health Insurance, Banking and selected Dell products

For a confidential discussion and to explore the opportunity further,**please call Vicki Abilovska on 0404 099 446.

Position Description can be found here

We recognise the value of equal employment opportunity. We are committed to patient safety, promoting fairness, equity and diversity in the workplace and to Child Safe Standards. At Monash Health we are relentless in our pursuit of excellence and work to our six guiding principles and our five ICare values.

**How to Apply**

Applications will be screened upon receipt and selection activity may commence prior to the closing date.

**Applications close: 29 April, 2025

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