
Customer Service
2 weeks ago
Opportunity for a customer focused administrator to join an organisation that champions quality early learning. Join our Carlton North team at our original service where children are immersed in nature in our beautiful, large outdoor space in the heart of the community
- Permanent, full-time role
- Competitive Salary + super + benefits
Carlton North location, our first original site dating back to 1939
**The Role**
Are you a customer focused administrator who enjoys engaging with the community? Are you interested in working for a values-based not-for-profit that positively impacts the education of children? If this sounds like you, then our Enrolments Officer could be just what you’ve been looking for.
**About You**
You are a ‘people person’ who is comfortable interacting with a diverse range of customers and stakeholders. You’ll no doubt have strong administration skills and be committed to providing high-level customer service whilst adopting a continuous improvement approach to your work.
What we’re looking for:
- Knowledge and experience in supporting service enrolments
- Willingness to build relationships with staff, children, and families
- Excellent communication skills, both written and verbal, with the ability to adopt a respectful and inclusive communication style
- Knowledge and experience with Qikkids and/or a CMS (Childcare Management System) is desirable
- Early Childhood Education and Care industry knowledge and experience
- Ability to navigate and understand the National Quality Framework (NQF), National Law and National Regulations and our compliance obligations
- Knowledge and experience across the MS Office suite
- Ability to work as part of a team (immediate team and with others across the organisation) and is a role model for engaging and collaborating with families and colleagues
**About Us**
Operating for over 85 years, Gowrie Victoria is a not-for-profit organisation that provides long day care and kindergarten at six sites across Melbourne. We also have a growing consulting function and an RTO specialising in early learning qualifications.
Our Carlton North service has set the foundation for Gowrie Victorias strong connection with families and the local community.
**What we offer**
As a not-for-profit organisation that puts people first, we’re dedicated to investing in your success offering:
- Professional and career development support
- Paid parental leave and an employee childcare discount of up to 30% off the gap fee
- 17.5% annual leave loading paid in December - when you need it
- Events to recognise the achievements of our team members
- A positive workplace culture and engaged workforce
**Does this role sound like you?**
Simply click the ‘apply’ button and attach your resume and cover letter outlining why you think you would be a good fit for this role. For further information on what’s it’s like to work with us and a position description. Please visit our careers page (gowrievictoria.org.au/careers-hub/)
**Applications will be reviewed as they are submitted, so don’t hesitate to apply**
You must have a legal right to work in Australia and pass an employee Working with Children Check.
-
Customer Service
2 days ago
Carlton North, Victoria, Australia Gowrie Victoria Full time $60,000 - $80,000 per yearJob DescriptionOpportunity for a customer focused administrator to join an organisation that champions quality early learning. Join our Carlton North team at our original service where children are immersed in nature in our beautiful, large outdoor space in the heart of the communityPermanent, full-time roleCompetitive Salary + super + benefitsCarlton North...
-
Customer Service
4 days ago
Carlton, Victoria, Australia Gowrie Victoria Full time $60,000 - $90,000 per yearOpportunity for a customer focused administrator to join an organisation that champions quality early learning. Join our Carlton Learning Precinct team working in partnership with Carlton Primary School and other community services making a positive impact for the local community.Permanent, full-time roleCompetitive Salary + super + benefitsSupport families...
-
Customer Service
4 days ago
Carlton, Victoria, Australia Gowrie Victoria Full time $60,000 - $80,000 per yearOpportunity for a customer focused administrator to join an organisation that champions quality early learning. Join our Carlton Learning Precinct team working in partnership with Carlton Primary School and other community services making a positive impact for the local community. Permanent, full-time role Competitive Salary + super + benefits Support...
-
Customer Service Officer
2 weeks ago
Carlton, Australia IntoWork Australia Full time**Location**: - Carlton, Victoria**Category**: - Call Centre and Customer Service **Work type**: - Permanent FindStaff are seeking an experienced Customer Service professional to work with a growing Superannuation company in Carlton. This is a full time, permanent role with a huge focus on growth & development and hybrid working available. **About the...
-
Customer Service Coordinator
2 weeks ago
Carlton, Australia UniLodge Full timePermanent Part Time opportunity - Join our team at **_Essence Hotels Carlton_** - Swanston Street. - Grow your skills and experience with us. UniLodge is the leading provider of student accommodation in Australia and New Zealand. We have a growing portfolio of over 110 properties, encompassing over 35,000+ managed beds; and a team of over 1000 employed...
-
Customer Service Officer
4 days ago
Carlton, Australia Super Benefits Administration Full time**About us**: SBA is a leading administration and consulting company providing key services and support to Australian superannuation and financial organisations. **About the position** As a Customer Service Officer, you will be accountable for delivering impeccable client service satisfaction in relation to superannuation. This dual role will incorporate...
-
Customer Service Consultant
2 weeks ago
Carlton, Victoria, Australia A.P. Moller - Maersk Full time $80,000 - $120,000 per yearCustomer Experience includes roles that provide services to customers once they are onboarded in the Maersk environment. Activities may include the following (but are not limited to):Customer channel managementCase ManagementCustomer onboarding and relationship managementContract and dispute managementand more.Professional stream includes those who are...
-
Customer Service Coordinator
7 days ago
Carlton, Australia UniLodge Full timeCasual opportunity - Take the next step in your career with UniLodge UniLodge is the leading provider of student accommodation in Australia and New Zealand. We have a growing portfolio of over 110 properties, encompassing over 35,000+ managed beds; and a team of over 1000 employed staff across our business. We are ambitious, progressive, and passionate...
-
Customer Service Manager
2 weeks ago
Carlton, Victoria, Australia UniLodge Full time $60,000 - $90,000 per yearJoin our property at College Square on SwanstonDrive an outstanding resident experience and contribute to our great culturePermanent Full Time - 38 hours across a Monday to Friday rosterAt UniLodge you will have the opportunity to build a rewarding career, by growing your skills and capability with Australia and New Zealand's leading provider in student...
-
Customer Service Officer
1 week ago
Carlton, Australia YMCA Victoria Full timeCreate your perfect work/life balance in this casual role over summer! - Role located at Carlton Baths Community Centre - $27.51 per hour + super ; Casual At the Y our vision is simple - Amplify Your Voice. Shape Our Community. Challenge Our World As the largest employer in fitness and recreation we have more than 5,000 staff at over 140 centres across...