Client Service Administrator
3 days ago
We are seeking a dedicated and detail-oriented Client Service Administrator to support our advisers and deliver outstanding client service.
**Key Responsibilities**
- Communicating proactively with clients regarding advice implementation and service requests
- Communication with product providers on the adviser’s behalf
- Adviser diary management
- Quality checking document prepared by other team members ahead of client meetings
- Select and schedule social media activities, including the monthly newsletter
- Manage our shared inbox
- Ensuring compliance with company, licensee, and legislative requirements
- Maintaining accurate client records and database management
- Project support work as directed by the Practice Manager
- Other ad-hoc duties as directed
**Skills and Experience**
- A genuine and personalised approach to customer service
- Effective communication and interpersonal skills
- Strong prioritisation and time management skills
- Impeccable attention to detail
- Previous experience in an administration role
Pay: $50,000.00 - $70,000.00 per year
**Education**:
- High School (Year 12) (preferred)
Work Authorisation:
- Australia (required)
Work Location: In person
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