Executive Assistant

About ESTA
We are the Emergency Services Telecommunications Authority (ESTA), the statutory authority providing the critical link between the Victorian community and the State's emergency services agencies. We provide Victoria's 24-hour emergency call-taking and dispatch services, including Triple Zero, for police, fire, ambulance and Victoria State Emergency Service. We also manage the provision of advanced, operational communications for Victoria's emergency services, supporting police, fire, ambulance and VICSES personnel in the field.
In 2020-21, ESTA received more than 2.8 million calls for all emergency, operational and non-emergency calls; on average, this is a call every 11 seconds or almost 8000 a day.

About The Role
As an Executive Assistant (EA), you will provide accurate and confidential diary management and administrative support to two ESTA Executives. Your strong customer focus will be underpinned by a mature approach to your work and the ability to build and maintain positive and productive business relationships.
One of four EAs within a tight knit and professional team, your proactive ‘can do' attitude will be pivotal to success in this permanent, full time role, based on site at our Burwood East office.

**Day to day responsibilities include**:

- Diary management, including being the first point of contact for internal and external stakeholders
- Meeting support, centred around setting agendas, taking minutes and formalising action items
- Ensuring robust document management systems and processes are maintained
- Contributing to broad organisational initiatives and projects
- Providing coverage for other EA's when required

About You
You will be an accomplished Executive Assistant, experienced in supporting at a senior level and comfortable operating within a dynamic, operationally focused environment.
- High level verbal and written communication skills
- Demonstrable experience operating across Executive stakeholder groups
- The ability to problem solve, prioritise and multi task
- Competency across the Microsoft Office Suite including Excel, Word and PowerPoint

Our Culture
ESTA's staff are deeply committed to the community they serve and are among the most dedicated and highly skilled in their field. Call-taking and dispatch services are delivered from three State Emergency Communications Centres (SECCs) located at Ballarat, East Burwood and Williams Landing.
Operating in an environment of increasing community expectations for seamless and transparent emergency services, ESTA pursues continuous improvement across all areas of its service delivery.

What We Can Offer You
You will be supporting a critical service to the Victorian community and will be rewarded with a competitive salary, flexible working arrangements and employee benefits including:

- Purchased leave
- Free on-site parking
- Employee Recognition Program
- Employee Assistance Program
- Employees discounts on accommodation, travel and entertainment
- Salary packaging

How to Apply
In accordance with the Public Health Directions issued by the Chief Health Officer, ESTA must comply with employer obligations regarding mandatory COVID-19 vaccinations for authorised workers. If you are successful in gaining employment with ESTA you will be required to provide evidence of your vaccination against COVID-19.
Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa and the successful applicant must satisfy the National Police Records Check standard that includes finger printing.