Facilities Manager

JLL supports the Whole You, personally and professionally.
Managing and maintaining a mix of Owned Properties and Leased Premises on a day-to-day basis to support the service delivery functions of the Client occupying the premises and ensuring compliance with performance expectations. The role will assume overall responsibility for site budgets, accounting and finance, maintenance and operations, contract services, purchasing of material, equipment & supplies, occupancy services and helpdesk.
- Engaging with team members
- Ensure effective communication with all team members including the FM team members, JLL leasing and JLL support services.
- Partnering with the Client/Stakeholder(s)
- Proactively engage stakeholders to ensure that on site client’s expectations are met.
- Build and develop effective client / stakeholder relationships across multiple levels of the organisation.
- Key point of contact for Facilities within the client’s portfolio.
- Procurement & Vendor Management
- Ensure vendors are well-managed, delivering services on time and within budget.
- Ensure that vendor procurement processes comply with agreed client procurement guidelines as well as JLL best practice.
- Overseeing Contracts
- Plan and manage all contracts to ensure that they are professionally delivered at the right costs.
- Ensure expiry of contracts are well-monitored and re-procurement is initiated when required.
- Ensure contracts are continually assessed to deliver best value to the client.
- Keeping the numbers in check
- Actively work to ensure that the site’s financial operations are meeting or exceeding targets and control requirements including the JLL Code of Ethics
- Ensure financial processes are always followed.
- Input and management where required in the budgeting process.
- Ensuring everyone stays safe.
- This role has the responsibility and duty of care to work safely, taking reasonable care to protect their own health and safety and that of fellow workers and visitors and to comply with the requirements of the health and safety guidelines, policies, and rules.
- Keeping an eye on the Site & Operations
- Recommend continuous quality improvement practices and implement Industry Best Practice operations.
- Implement building procedures and performance measures and ensure they are always maintained.
- Ensure all Critical Environment (CEM) requirements are met.
- Review existing operations regularly to reduce costs and improve operational standards.
- 24/7 emergency call support and site attendance is required
- Work order management
- 2IC as directed for any critical sites.
- Ad-hoc project management work
- Carry out site inspections of all allocated properties.
- Any other reasonable tasks as directed.
- Limiting Risk to JLL & the Client
- Ensure the JLL Operational Risk Management (ORM) program is implemented and maintained.
- Ensure disaster recovering and business continuity plans are implemented and maintained.
- Ensure escalation procedures and incident reporting procedures are implemented and maintained.
- Follow established escalation procedures and incident reporting procedures.
- Adhere to JLL’s business conduct by ensuring compliance with the firm’s guidelines, procedures, and strategies
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL
- We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.