Full Time Medical Secretary

2 weeks ago

Box Hill North, Australia Neurology Network Melbourne Full time

This is an opportunity to showcase your skills as an excellent and caring receptionist, who is both efficient and highly adaptable. You will be part of a team across six locations.

We are looking for a dedicated and positive individual with drive who wants to take their career to the next level. This role will include some mobility between our various sites, being primarily located at our Box Hill rooms.

You will be working with a large sub-specialty neurology practice, which prioritizes the best patient outcomes in a compassionate environment. This is a paperless clinic that is always looking for ways to become more productive and embraces new technologies.

Key responsibilities:

- Greeting and assisting patients in the rooms;
- Handling patient enquiries and bookings;
- Medical billing and Medicare claims;
- Paperless filing including faxes;
- Maintaining up to date information in relevant databases;
- Provide professional, friendly and helpful service in all circumstances;
- Various other administrative duties as required.

To be successful:

- Previous experience in customer service;
- Excellent verbal and written communication skills;
- Ability to work in a team and autonomously;
- Ability to multi-task effectively;
- Consistent attention to detail;
- Confident with computers and new technology;
- Strong organisational skills and the ability to prioritise tasks;
- Experience in the medical industry is highly regarded.

This is an opportunity to be part of a company that values loyalty and is passionate about continual improvement and providing exceptional service. If you are looking to advance your customer service career in a dynamic and stable industry, this company will work with you to develop your skills as the business continues to grow.

**Job Types**: Full-time, Permanent

**Salary**: $55,000.00 - $60,000.00 per year

Schedule:

- Monday to Friday
- Rotating roster

Application Question(s):

- What is your current Covid vaccination status?

**Experience**:

- Admin/Customer Service: 3 years (preferred)

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