Medical Receptionist

6 days ago

Box Hill, Australia Simon He Medical Full time

An opportunity is now available for a motivated and enthusiastic Medical Receptionist to join a Haematology specialist practice, with experience (preferable). The role is based in Box Hill and is located close to public transport.

**Responsibilities**
- Welcoming patients in a warm and courteous manner
- Answer phone calls and enquiries
- Schedule patient appointments and follow up communication
- Professionally communicate bookings and patient needs with staff
- Accurately entering patients’ data into medical software called Genie Solutions
- Patient billing
- Process Medicare and Private Health claims
- Liaising with hospitals and other medical practices
- Requesting urgent investigation results for clinic
- Working closely with the doctors and practice team
- Adhering to relevant health and safety standards
- Ensuring patient and Practice privacy and confidentiality at all times
- Ordering stock
- Petty cash handling
- Communicate with Medicare regarding patient’s claims
- Opening and processing mail
- General administrative duties

**Ideally you will bring**:

- Excellent communication and interpersonal skills
- Prior experience as a Medical Receptionist
- Experience in Genie Medical Practice Software
- Understanding of common medical terminology
- Proficient computer literacy skills
- Excellent attention to detail
- Excellent organisational skills and the ability to prioritise efficiently
- Punctuality, reliability, and flexibility
- Able to work independently with mínimal supervision as well as in a team
- Empathy and a drive to make a positive difference

Applicants must be available to work from 9:00am - 5:00pm weekdays.

**Job Types**: Full-time, Part-time, Permanent

Pay: $26.00 - $32.00 per hour

Expected hours: 37.5 per week

Schedule:

- 8 hour shift
- Fixed shift
- Monday to Friday

Application Question(s):

- Which medical practice management software do you have experience with?
- How much notice are you required to give your current employer?

**Education**:

- High School (Year 12) (preferred)

**Experience**:

- Medical receptionist: 1 year (preferred)

**Language**:

- English (preferred)

Work Authorisation:

- Australia (required)

Work Location: In person

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