
Medical Secretary
2 days ago
Medical Secretary | Full-Time
Location: North Sydney
Employment Type: Full-Time, Onsite
Probation Period: 6 Months
Start Date: Immediate Start
Are you a proactive, organised, and compassionate professional looking to make a meaningful impact in a specialist medical practice? Cardiology at The Mater is seeking a Medical Secretary to join our dedicated team and help deliver exceptional care and support to our patients, providers, and visitors.
About the Role
As one of our Medical Secretaries, you'll be the welcoming face of our practice, providing high-level administrative support to our specialists and patients. This role is pivotal in ensuring smooth day-to-day operations, and at times, you'll also provide executive assistant support to any provider within the practice.
You'll be responsible for:
- Greeting patients and managing appointments, follow-ups, and hospital admissions.
- Maintaining accurate patient records and correspondence using Shexie Platinum.
- Handling billing, receipting, and Medicare/private health claims.
- Coordinating diaries and calendars for doctors and sonographers.
- Supporting workflow accuracy and timely communication.
- Assisting with IT and phone system issues (with escalation and triage support).
- Training new staff and contributing to a safe, respectful, and professional environment.
What We're Looking For
- Experience in medical reception or similar healthcare admin roles.
- A minimum of 2-3 years experience in medical reception or healthcare administration roles is required.
- Strong knowledge of medical terminology and billing practices.
- High-level computer literacy with Microsoft Office Suite.
- Experience with Shexie Platinum software preferred however, training will be provided for the right candidate.
- Excellent communication, multitasking, and time management skills.
- A team-focused mindset with adaptability and reliability.
- Commitment to confidentiality, WH&S, and professional development.
Why Join Us?
- Be part of a caring, professional, and truly appreciated team committed to excellence in patient care.
- Work in a highly respected specialist cardiology practice with a strong reputation in North Sydney.
- Take on a dynamic and varied role where your contributions make a real impact.
- Thrive in a workplace that genuinely values employee recognition, respect, and integrity.
Ready to Apply?
If you're passionate about patient care and thrive in a fast-paced medical environment, we'd love to hear from you
Applications close: Friday 31st October 2025
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